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Old Yesterday, 10:52 AM
nigelpry's Avatar
nigelpry nigelpry is offline
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Default Re: Problem converting PT12 EDU license to regular license

Avid CS have now confirmed that the originally supplied info was wrong, and my friend DOES NOT have to buy a reinstatement plan at $299 to convert his EDU plan into a standard plan. He just has to buy an upgrade plan renewal at $99.

However, it is not currently possible to buy that plan from within his Avid account, as currently that would only allow an EDU renewal and he is no longer a student.

So, he must buy the renewal from Sweetwater or another authorised reseller. Then, he must advise Avid of the activation code for the renewal plan, via his support case. Avid CS will then apply the activation code manually.

This should convert the plan to a standard plan, so that in future years he can renew from within his Avid account.

He has just bought a renewal from Sweetwater, and has now passed on the activation code to Avid CS.

I'll post a further update once the process is successfully completed.

Both my friend and I are most grateful to Jeffro for his help in this matter.

I have to say, though, that it's pretty astonishing that an Avid CS Rep told him he'd have to spend $299, when he actually only has to spend $99. Hopefully, no other ex students have fallen into this trap, and hopefully future ex students will come across this thread and so be aware of the process,

Ultimately, I hope, Avid will update what's available in people's Avid accounts, so ex students can simply purchase a standard renewal from within their account.
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