Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Legacy Products > Pro Tools 11

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 02-01-2015, 01:31 PM
evanstephensmusic evanstephensmusic is offline
Member
 
Join Date: Jan 2015
Location: Toronto
Posts: 6
Default 11.3 video engine not working (urgent)

I've tried H.264's, AppleProres, & DNXHD files. Sometimes it will import but video won't play or it will say unable to create thumbnails. Other times it won't even import saying it's missing a codec or is not supported.

Tried searching these forums and most of the topics deal with 11.0 or earlier and/or with people going on about Media Compressor, which i don't nor have ever had.

Anyone help, i need to score a film and my deadline is approaching.

OSX Macbook Mid 2009
10.9.5 (Mavericks)
8 gigs or RAM
Reply With Quote
  #2  
Old 02-01-2015, 01:37 PM
Buccanears's Avatar
Buccanears Buccanears is offline
Member
 
Join Date: Aug 2004
Location: Sydney, Australia
Posts: 759
Default Re: 11.3 video engine not working (urgent)

If you're on a Mid 2009 Mac Book Pro, it has Intel Core 2 Duo processors.
In all of my tests, the video engine will not run on these older procs. Might be time to look at a Mac with i7 procs.
__________________
Q "where are your buccanears?"
A "on your buccanhead!"
IMDB
Reply With Quote
  #3  
Old 02-01-2015, 02:26 PM
evanstephensmusic evanstephensmusic is offline
Member
 
Join Date: Jan 2015
Location: Toronto
Posts: 6
Default Re: 11.3 video engine not working (urgent)

damn, you sure? I just spend a whole pile of money doubling my RAM as well as replacing my hard drive and battery. Finally got protools to work as well...
Reply With Quote
  #4  
Old 02-01-2015, 02:44 PM
bcwiz's Avatar
bcwiz bcwiz is offline
Member
 
Join Date: Jul 2007
Location: vancouver
Posts: 524
Default Re: 11.3 video engine not working (urgent)

Yep same here, no go on the core duo on three different rigs.
Put quad core processors in them and bingo, works fine, even runs H264.
(Still not using PT11 though but that's another sad tale)
__________________
Brian Campbell
"Air mixes better than any console" Bill Porter
"Humility is mighty important in this business of listening" Bob Olhsson
Reply With Quote
  #5  
Old 02-02-2015, 12:25 AM
Buccanears's Avatar
Buccanears Buccanears is offline
Member
 
Join Date: Aug 2004
Location: Sydney, Australia
Posts: 759
Default Re: 11.3 video engine not working (urgent)

Quote:
Originally Posted by evanstephensmusic View Post
damn, you sure? I just spend a whole pile of money doubling my RAM as well as replacing my hard drive and battery. Finally got protools to work as well...
Absolutely sure. These old Macbook Pros are okish for 11.3 audio, but too long in the tooth for video as well. Bit of a bugger, but they are ye olde lappys these days.
__________________
Q "where are your buccanears?"
A "on your buccanhead!"
IMDB
Reply With Quote
  #6  
Old 02-02-2015, 03:24 AM
Stereo Missile Stereo Missile is offline
Member
 
Join Date: Nov 2013
Location: Sydney, Australia
Posts: 490
Default Re: 11.3 video engine not working (urgent)

Not sure if this relates to your problem but I run video in PT11 on a 2009 Mac Pro just fine (A tower, not a laptop). I did have a problem with codecs when I first tried it though, tracked it down to an old Panasonic P2 codec that I had installed that Protools didn't like. So it may well be the 2009 laptop is the problem as others have suggested, but maybe just check you don't have any old redundant video codecs installed.
__________________
Steve Peach
Stereo Missile Recordings

Creative Director - Red Note Visionary Sounds: http://rednote.com.au
Label: http://www.stereomissile.com/
Music Production / Mixing: http://www.stereomissile.com/musicproducer/
Mastering: http://www.stereomissile.com/mastering/
Reply With Quote
  #7  
Old 02-03-2015, 01:01 AM
Buccanears's Avatar
Buccanears Buccanears is offline
Member
 
Join Date: Aug 2004
Location: Sydney, Australia
Posts: 759
Default Re: 11.3 video engine not working (urgent)

Doesn't relate. You're on Xeons on a desktop. He (and I) are on Core 2 Duos for this lappy.
__________________
Q "where are your buccanears?"
A "on your buccanhead!"
IMDB
Reply With Quote
  #8  
Old 02-06-2015, 06:34 AM
kava kava is offline
Member
 
Join Date: Jan 2010
Location: Vienna
Posts: 117
Default Re: 11.3 video engine not working (urgent)

this is a Protools 11 problem in general!!! i'm on a 6 core 2013 mac pro and I have the same problems. pt11 video engine just sucks.
Reply With Quote
  #9  
Old 02-06-2015, 06:48 AM
Michael Zull Michael Zull is offline
Member
 
Join Date: Oct 2014
Location: Phoenix
Posts: 249
Default Re: 11.3 video engine not working (urgent)

After seeing this and other video problem threads recently, I decided to run some tests yesterday to see what my rig would run. I didn't spend too much time on it, but I tested:

DNXHD220MB_23.98 - Seamless
DNXHD220MB_29.97 - Seamless
MP4 - Seamless
ProRes4444 23.98 Seamless
ProRes4444 10 Bit 23.98 Seamless
XDCAMDV.MXF - FAIL, wouldn't even load into the session

I've run H.264's previously with no problems, and even AVI's (though of all the codecs the AVI ran the worst, slow and stuttery at times). All files were 1080p.

Hackintosh i5 Quad Core
PT 11.3, OSX 10.9.5
16 GB RAM
Nvidia GTX 770, triple monitor setup, running video on a desktop window (no BlackMagic or Mojo or other vid hardware).

Sorry to hear about the dual core issues, that sucks
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Video Engine not working.. crashing when i load in a video to PT11 sarahsherlock Pro Tools 11 5 08-16-2014 12:35 AM
PT 10HD with MXF Video wants Video Engine? rantanplan Pro Tools 10 2 06-05-2014 09:50 AM
Avid Video Engine not working in 11.1.3 efisch Post - Surround - Video 26 06-02-2014 01:57 PM
PT 6.4 and Video-please help-urgent tano 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) 1 09-16-2004 07:35 AM
Capture Video for DVD........URGENT Rob Aubrey Pro Tools TDM Systems (Mac) 4 09-17-2001 12:54 AM


All times are GMT -7. The time now is 09:28 PM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com