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  #1  
Old 12-02-2015, 08:38 PM
SWBoatman25 SWBoatman25 is offline
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Default 2 Small/Technical Issues

Hello,

It seems that every month my Pro Tools surprises me with new mishaps.

2 PROBLEMS:

1) When I open a new session, I can not move the mix window faders at all. They are locked and if anyone knows the magic button, please let me know (no the faders aren't inactive and gray)

2) When I try to import audio, this window pops up: (it's attached)

Does anyone have a solution?

These might be minor problems, but I keep getting stuck on this small stuff.

THAnk You !
- Spencer
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  #2  
Old 12-02-2015, 09:07 PM
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Top Jimmy Top Jimmy is offline
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Default 2 Small/Technical Issues

Have you tried trashing prefs and databases? Here's a link to a thread about a utility that make sit easy.
http://duc.avid.com/showthread.php?t=340741
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James Cadwallader

Mac Studio, 64GB RAM, 1 TB SSD, Glyph 2TB USB3 HDD, OWC drive dock, Mac OS Monterey 12.6.8

Pro Tools Ultimate 2023.9, HD Native, Focusrite Red 8Pre

Presonus Faderport, Pro Tools | Control
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  #3  
Old 12-03-2015, 07:45 AM
jasbart jasbart is offline
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Default Re: 2 Small/Technical Issues

What version Pro Tools are you using? What Apple OS are you using? I ask because I'm running PT11.2 and I'd like to upgrade my OS to El Capitan. Apparently there's a glitch with PT11.x and El Cap, when attempting to import audio using the standard drop-down import procedure.

Thanks, Jim
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  #4  
Old 12-03-2015, 08:03 AM
sw rec sw rec is online now
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Default Re: 2 Small/Technical Issues

We're going to need detailed system info first.
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  #5  
Old 12-03-2015, 04:34 PM
SWBoatman25 SWBoatman25 is offline
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Default Re: 2 Small/Technical Issues

Hey my bad! I have:

Pro Tools 11

MacBook Pro
Version 10.11.1
OS X El Capitan

Audio Interface: Scarlett 2i2

Last edited by SWBoatman25; 12-03-2015 at 07:03 PM.
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  #6  
Old 12-03-2015, 06:17 PM
jasbart jasbart is offline
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Default Re: 2 Small/Technical Issues

Mine is MacBook Pro
Pro Tools 11.3
Mac OS X 10.10.5 (Yosemite)
Focusrite Scarlett 2i2

Thanks, Jim
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  #7  
Old 12-04-2015, 07:28 AM
musicman691 musicman691 is offline
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Default Re: 2 Small/Technical Issues

Quote:
Originally Posted by SWBoatman25 View Post
Hey my bad! I have:

Pro Tools 11

MacBook Pro
Version 10.11.1
OS X El Capitan

Audio Interface: Scarlett 2i2
What exact version of PT11 do you have? As far as I know the last PT11 update toe 11.3.2 only includes compatibility for the latest version of Yosemite. No joy for El Capitan users from what I see.
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See profile for system details
iMac dead & retired as of 11/4/17

QAPLA!
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  #8  
Old 12-04-2015, 06:56 PM
Chief Technician Chief Technician is offline
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Arrow Re: 2 Small/Technical Issues

Quote:
Originally Posted by SWBoatman25 View Post
Hey my bad! I have:

Pro Tools 11

MacBook Pro
Version 10.11.1
OS X El Capitan
Use drag-and-drop to import audio. The error you are seeing when trying to import via Shift+Command+I happens to everyone using Pro Tools v11.3.1 with Mac OS X El Capitan v10.11.x.
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Apple Certified - Technical Coordinator (v10.5), Support Professional (v10.6 through v10.10)
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