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Avid Pro Audio CommunityHow to Join & Post • Community Terms of Use • Help Us Help YouKnowledge Base Search • Community Search • Learn & Support |
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iLok License Surrender Issues
Help for incomplete surrenders: The entire PACE team is working around the clock to fix incomplete surrenders of licenses that stalled some users' license upgrades.
If you you have not yet placed a support request, and you are experiencing problems involving surrendering a previous license for a new license that requires surrender, please submit a Support Ticket at iLok.com: https://www.ilok.com/support.html?type=gn You will be asked first to login to your iLok.com account, then fill out the Support Ticket with as many details as possible in order to assist you with resolving your issue. Bruce Paine Community Administrator Avid Pro Audio Community |
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Re: iLok License Surrender Issues
The latest on this issue iLok.com support:
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Bruce Paine Community Administrator Avid Pro Audio Community |
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