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  #1  
Old 12-20-2008, 05:11 AM
grevan grevan is offline
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Default PT8 problem with Xpand 2

Hi, I searched and couldn't find a thread on this......when I try to instantiate Xpand 2 it loads but then kind of blurs out, and a dialog box comes up and says "THE FACTORY CONTENT WAS NOT FOUND" and lists the navigation to the folder as /applications/digidesign/protoolscreativecollection and then it says "please locate the content file" and gives me a browse button.

Sounds pretty straight forward, but, when I navigate to the address listed above, the content is there. And when I try to click on it, it closes Pro Tools.

I am running PT8 on a macbook 2.16 dual core with 1gb ram and OSX 10.5.5
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  #2  
Old 12-20-2008, 02:16 PM
grevan grevan is offline
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Default Re: PT8 problem with Xpand 2

bump?
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  #3  
Old 12-20-2008, 05:12 PM
filosofem filosofem is offline
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Default Re: PT8 problem with Xpand 2

Is the Xpand! 2 folder located in the Creative Collection folder?






filosofem
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  #4  
Old 12-21-2008, 09:21 PM
grevan grevan is offline
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Default Re: PT8 problem with Xpand 2

Yep
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  #5  
Old 12-21-2008, 09:28 PM
filosofem filosofem is offline
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Default Re: PT8 problem with Xpand 2

Repaired Permissions, etc.?






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  #6  
Old 12-22-2008, 08:15 PM
grevan grevan is offline
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Default Re: PT8 problem with Xpand 2

yep.
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  #7  
Old 12-23-2008, 09:31 AM
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Default Re: PT8 problem with Xpand 2

Can you check permissions on that folder and make sure you have read & write access?
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  #8  
Old 12-23-2008, 03:50 PM
grevan grevan is offline
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Default Re: PT8 problem with Xpand 2

That did it! It was the only folder of the 3 that was set that way.

Thanks!!!
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  #9  
Old 12-27-2008, 04:18 AM
grevan grevan is offline
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Default Re: PT8 problem with Xpand 2

OK, spoke too soon, I still can't open the file. I can browse to it, but it's still greyed out.
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