Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support

Avid Home Page

Go Back   Avid Pro Audio Community > Pro Tools Software > Licensing & Accounts

Thread Tools Search this Thread Display Modes
Prev Previous Post   Next Post Next
Old 11-05-2019, 06:42 PM
GregJ GregJ is offline
Join Date: Aug 2003
Location: CA
Posts: 256
Default New Subscription - No License

I have a new Pro Tools subscription that has been active since November 2 (3 days, so far).

I don't see any downloadable resources, namely HEAT or the included subscription plugins, available under Pro Tools in 'My Products.' All I see is 'No download links found.'

I also don't have an iLok license in my iLock account for this new subscription.

The only thing I DO see in my iLock license list is the 'Pro Tools Plan' that I is set to expire in 3 days....

What is supposed to happen with my new subscription?? I have submitted a ticket to avid, but have heard nothing back.

Where is my access to HEAT and the plugins?

Reply With Quote

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
subscription on a perpetual license maltastudio Pro Tools 2018 6 03-30-2019 11:49 PM
Subscription License Help imagination Licensing & Accounts 3 11-21-2017 01:54 AM
Eleven subscription license letempo Licensing & Accounts 3 12-21-2016 04:54 PM
subscription license bonham1333 Licensing & Accounts 1 03-07-2016 11:04 AM
Eleven subscription license Licensing & Accounts 0 12-31-1969 04:00 PM

All times are GMT -7. The time now is 11:30 AM.

Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com