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  #1  
Old 08-02-2018, 09:05 AM
MNI MNI is offline
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Default Artist Mix Cubase integration

Hi,
I'm using Cubase 9.5 with the latest Eucon version and it seems that the Solo buttons will light up when I press them but they have no function (i.e. they don't actually solo the track)

Also, when I do solo using a mouse click, the solo button doesn't light up. It turns the "ON" button off for all other channels.

The mute (or "ON" buttons) work as they should except on VCA tracks. In which case I can't press the ON button to mute or unmute, and also whenever I solo using my mouse I get no visual representation on the Artist Mix.

Is this a known issue? Or am I missing anything regarding Cubase?

thanks :)
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  #2  
Old 08-03-2018, 05:38 PM
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EddieJones EddieJones is offline
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Default Re: Artist Mix Cubase integration

That doesn't sound right, I'll get someone to test next week and report back.
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  #3  
Old 08-04-2018, 05:20 AM
MNI MNI is offline
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Default Re: Artist Mix Cubase integration

That will be great!
I’ll be happy to share information in order to get this thing resolved.
Thanks!
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Old 08-15-2018, 07:40 PM
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Default Re: Artist Mix Cubase integration

Quote:
Originally Posted by EddieJones View Post
That doesn't sound right, I'll get someone to test next week and report back.
Any news?
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  #5  
Old 08-19-2018, 10:44 AM
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Default Re: Artist Mix Cubase integration

I tested this myself and it all worked OK (with 9.5) I'm not sure what could be going on. Sometimes if there are network issues we see one-way communication issues but this would affect everything.
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Old 08-21-2018, 08:23 AM
MNI MNI is offline
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Default Re: Artist Mix Cubase integration

I wonder...
Because it seems to work fine besides that....
Could it be a network cable issue?
I'm not using a crossover cable. However, the connection feels reliable and fast.

What should I look into in order to resolve this?

Thanks!

Quick update:
Just tried it on my MacBook Pro and I'm getting the same issue...

Last edited by MNI; 08-21-2018 at 08:33 AM.
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  #7  
Old 08-21-2018, 06:39 PM
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EddieJones EddieJones is offline
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Default Re: Artist Mix Cubase integration

I'm not sure, you could try posting on Steinberg's forum if you haven't already. I'll keep thinking....
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  #8  
Old 08-22-2018, 04:07 AM
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Default Re: Artist Mix Cubase integration

Thanks. I’ll do that.
I’ll give the crossover ethernet cable a shot anyways.
I’ll post an update once I tested it.

Thank you so much for your help!
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  #9  
Old 08-23-2018, 08:11 PM
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Default Re: Artist Mix Cubase integration

Just a little update,
Tried using a crossover ethernet cable and nothing changed...
Will try to investigate further...

Please let me know if you find anything else.
Thanks.
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  #10  
Old 09-25-2018, 08:52 PM
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Default Re: Artist Mix Cubase integration

Hi Eddie,
Still having the same issue...

Also every so often (on random projects), my Artist mix will stop communicating with Cubase and just freeze...
I have to power the unit off and on, restart the Eucon application, and restart Cubase in order to get them "talking" again, and then after a few minutes the artist mix will freeze again and cease to communicate with Cubase....

I did notice that in Cubase's device manager, the Eucon driver says it is Version 7.1.1.8 built on Apris 11 2017

Is this the latest version?
Or perhaps I have a version mismatch between Eucon and Cubase's "eucon.bundle" file?
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