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  #1  
Old 09-27-2017, 05:09 PM
Sean Bombz Sean Bombz is offline
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Default New dock solo button lower then mute button

Hey guys . I just received a pro tools dock to use with my s3. The solo button on the dock is much lower then the mute button . Is this normal ? It works as should but it seems odd in comparison to all the other buttons .
Thanks
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Sean Bombz

Mac Pro late 2013 3.5GHZ 6 core 64g ram
High Sierra 10.13.6
Pro tools 2018.12
Apollo x 16
Apollo 16 mk2
Apollo twin mk2
Avid S3
PT Dock
PT control (iPad)
eucon 18.3
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  #2  
Old 09-27-2017, 08:19 PM
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EddieJones EddieJones is offline
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Default Re: New dock solo button lower then mute button

Can you post a picture ?
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  #3  
Old 09-28-2017, 06:29 AM
Sean Bombz Sean Bombz is offline
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Default Re: New dock solo button lower then mute button

Here ya go . Maybe the mute button is on an angle ? It’s just odd . Like I said it works as should .
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Sean Bombz

Mac Pro late 2013 3.5GHZ 6 core 64g ram
High Sierra 10.13.6
Pro tools 2018.12
Apollo x 16
Apollo 16 mk2
Apollo twin mk2
Avid S3
PT Dock
PT control (iPad)
eucon 18.3
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  #4  
Old 09-28-2017, 07:21 AM
Anthony_Anz Anthony_Anz is offline
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Default Re: New dock solo button lower then mute button

Quote:
Originally Posted by Sean Bombz View Post
Here ya go . Maybe the mute button is on an angle ? It’s just odd . Like I said it works as should .
How's the action on the button? My Solo and Mute buttons "feel" the same.
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  #5  
Old 09-28-2017, 07:26 AM
Sean Bombz Sean Bombz is offline
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Default Re: New dock solo button lower then mute button

The solo button feels the same as the s3 . The mute button feels a tiny different . Almost spongy .
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Sean Bombz

Mac Pro late 2013 3.5GHZ 6 core 64g ram
High Sierra 10.13.6
Pro tools 2018.12
Apollo x 16
Apollo 16 mk2
Apollo twin mk2
Avid S3
PT Dock
PT control (iPad)
eucon 18.3
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  #6  
Old 09-28-2017, 07:30 AM
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EddieJones EddieJones is offline
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Default Re: New dock solo button lower then mute button

I'll forward to the hardware guys and see what they say. Is this a new Dock ?
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  #7  
Old 09-28-2017, 07:32 AM
Sean Bombz Sean Bombz is offline
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Default Re: New dock solo button lower then mute button

Yes . Brand new.
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Sean Bombz

Mac Pro late 2013 3.5GHZ 6 core 64g ram
High Sierra 10.13.6
Pro tools 2018.12
Apollo x 16
Apollo 16 mk2
Apollo twin mk2
Avid S3
PT Dock
PT control (iPad)
eucon 18.3
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  #8  
Old 10-06-2017, 06:22 AM
Sean Bombz Sean Bombz is offline
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Default Re: New dock solo button lower then mute button

Still no word? I definitely think the mute button is not seated properly . It’s definitely a different feel from all buttons on dock and s3 . I just wanna make sure it’s not going to cause an issue in the future like when the warranty runs out .
__________________
Sean Bombz

Mac Pro late 2013 3.5GHZ 6 core 64g ram
High Sierra 10.13.6
Pro tools 2018.12
Apollo x 16
Apollo 16 mk2
Apollo twin mk2
Avid S3
PT Dock
PT control (iPad)
eucon 18.3
Reply With Quote
  #9  
Old 10-06-2017, 06:56 AM
Anthony_Anz Anthony_Anz is offline
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Join Date: Jul 2016
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Default Re: New dock solo button lower then mute button

Quote:
Originally Posted by Sean Bombz View Post
Still no word? I definitely think the mute button is not seated properly . It’s definitely a different feel from all buttons on dock and s3 . I just wanna make sure it’s not going to cause an issue in the future like when the warranty runs out .
If the Dock is brand new then personally, I would exchange it for a new unit..
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  #10  
Old 10-06-2017, 07:42 AM
Sean Bombz Sean Bombz is offline
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Join Date: Dec 2016
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Default Re: New dock solo button lower then mute button

Thanks Anthony . I’ve contacted my dealer .
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Sean Bombz

Mac Pro late 2013 3.5GHZ 6 core 64g ram
High Sierra 10.13.6
Pro tools 2018.12
Apollo x 16
Apollo 16 mk2
Apollo twin mk2
Avid S3
PT Dock
PT control (iPad)
eucon 18.3
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