Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Additional Resources


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Tools Software > Avid Cloud Collaboration

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 02-19-2017, 03:39 PM
AntonFAudioDesign's Avatar
AntonFAudioDesign AntonFAudioDesign is offline
Member
 
Join Date: Mar 2015
Location: Coral Springs Fl
Posts: 19
Default Projects failing to upload to cloud *need help*

HI everyone

i recently started having trouble with a project in the cloud. I have a small session saved as a project in the cloud. Everything was working fine but now it will not upload anything to the cloud

I keep getting a "Failed:Copybundle" message when i open the session the computer is was created on

When i try to open it on a different computer and download it, it fails and say "Failed:Asset upload failed"

Ive tried uninstalling and reinstalling the cloud client services, and i have resaved the session as a new project, on the original computer, its also fails to upload to the cloud

any help is much appreciated

Thanks to everyone in advance!
__________________
Apple Mac Pro Mid 2012 *cheese grater*
2 x 2.4 Ghz 6-core, 64gb DDR3, 256 SSD, 1TB HDD
ProTools 12.7
OSX 10.12.2
UA Apollo Quad Firewire
Lots of UA and Waves plugins
Focusrite Scarlett 2i2
Reply With Quote
  #2  
Old 02-19-2017, 05:08 PM
junkgear's Avatar
junkgear junkgear is offline
Moderator
 
Join Date: Jan 2012
Location: USA
Posts: 1,095
Default Re: Projects failing to upload to cloud *need help*

Sine you get errors on more than one computer, this may be a problem on the cloud side. I would open a support ticket with Avid since they are the only ones that can see that side of the problem.
__________________
Will K

System Details
Reply With Quote
  #3  
Old 02-20-2017, 12:53 PM
AntonFAudioDesign's Avatar
AntonFAudioDesign AntonFAudioDesign is offline
Member
 
Join Date: Mar 2015
Location: Coral Springs Fl
Posts: 19
Default Re: Projects failing to upload to cloud *need help*

Thanks Junkgear, will do!
__________________
Apple Mac Pro Mid 2012 *cheese grater*
2 x 2.4 Ghz 6-core, 64gb DDR3, 256 SSD, 1TB HDD
ProTools 12.7
OSX 10.12.2
UA Apollo Quad Firewire
Lots of UA and Waves plugins
Focusrite Scarlett 2i2
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Problem downloading own projects from Cloud oha Avid Cloud Collaboration 1 11-27-2017 03:43 AM
Deleted all projects - cloud NOT empty??? LarsC Avid Cloud Collaboration 10 02-17-2017 07:00 AM
Tracks not uploading in the Cloud Landon W Pro Tools 12 8 01-03-2017 08:15 AM
Pt 12.5 cloud collab says my projects are used up but i havent used any yet HALO1THEGREAT Pro Tools 12 2 05-09-2016 04:51 AM
Cloud Collaboration at 99% no projects jjnssn Pro Tools 12 0 04-23-2016 11:22 AM


All times are GMT -7. The time now is 05:57 AM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com