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Avid Pro Audio CommunityHow to Join & Post • Community Terms of Use • Help Us Help YouKnowledge Base Search • Community Search • Learn & Support |
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#1
01-19-2018, 09:48 AM
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Cloud All Messed Up
Hi All,
Just ordered the 30 Gb Avid Cloud to move projects between studio & mobile studio. Today I recorded drumtracks for 5 projects on my laptop. Everything went smooth. Back in the studio started working on the first song. The tracks downloaded fine. After about an hour I got a " Hard Fail" error for an upload task and after shutting down Pro Tools and starting it up again, I don't see any of my cloud projects anymore. Using a "recent" link to a project produces another error: Could not complete your request because it is not the right kind of document (-20006). This is very annoying and worse: i can't get my projects and recordings back.  So any help would be appreciated. I am on osx High Sierra & ProTools 12.8.3 
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