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Old 09-29-2019, 10:09 AM
PatJo PatJo is offline
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Default Can't Sign In....

Hi,

I'm having a problem where I can't sign into protools. I get an error saying that my cloud plan as lapsed (I don't have a cloud plan save for what comes free with PTF and I don't put any projects on the cloud).

I cancel the error dialog box and the top right of the dashboard dialog says "Signing in..." but it never signs in.

Any idea on how I can get back into protools? Is anyone else having this problem?

Thanks in advance.
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Old 09-30-2019, 08:48 AM
PatJo PatJo is offline
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Default Re: Can't Sign In....

Ok. When I checked this this morning it was working again.

Does anyone know what happened?


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Old 09-30-2019, 10:33 AM
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DigiTechSupt DigiTechSupt is offline
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Default Re: Can't Sign In....

Quote:
Originally Posted by PatJo View Post
Ok. When I checked this this morning it was working again.

Does anyone know what happened?


Sent from my iPhone using Tapatalk
Checking with I.T. team if there was an outage. Will confirm within the day.

Thank you,
-Tope
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