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  #1  
Old 03-10-2019, 04:25 AM
Tomey Tomey is offline
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Default Protools 11 A later version of 'Avid Pro Tools' is already installed on this machine

Hello everyone,

Here's my situation.
I'm a Protools 10/11 owner. I wanted to reinstall Protools because, at some point, my software decided to crash EVERYTIME i had more than 2-3 plugins inserted and/or when i switched settings for my audio board).
I uninstalled my software and everything that went along with it (Plugins like Waves / Arturia collection / Izotope / and other drivers / Ilok manager and such etc...)

I downloaded the installers (Protools 10/11) on the Avid website. Protools 10 got installed flawlessly.

I did the same with protools 11 but it didn't work... WHen i click on the setup.exe file and hit "Install Protools", i get one pop up message saying : "This setup will perform an upgrade of 'Avid Protools'. Do you want to continue?"

I hit "Yes"

Then, i get "A later version of 'Avid Pro Tools' is already installed on this machine. The setup cannot continue".

I tried to use PT uninstaller but whenever i did, it kept on scrolling. When i click on the window it states : "Do you want to delete the REG key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\App Patchs\ProtoolsLE.exe (Yes/no) ?

I start typing Yes or anything, it doesnt matter, it keeps on scrolling and display the same message over and over.

There is definitely a file or multiple files has hasn't been erased from last installation but i don't know how to get rid of it without having to reinstall windows.

Any help would be GREATLY appreciated.

Thank you in advance
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Windows 10 PC Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz 2.81GHz
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Pro Tools 10 / 11
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  #2  
Old 03-10-2019, 09:58 AM
TOM@METRO's Avatar
TOM@METRO TOM@METRO is offline
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Default Re: Protools 11 A later version of 'Avid Pro Tools' is already installed on this mach

Have you run a registry cleanup such as the one in CCleaner?
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  #3  
Old 03-10-2019, 10:03 AM
Tomey Tomey is offline
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Default Re: Protools 11 A later version of 'Avid Pro Tools' is already installed on this mach

Hello,

First of all, thank you for taking the time to help me.

I did indeed, on Ccleaner and Glary utilities. But, i get the same message...

EDIT : I just solved it !! I deleted the registry keys in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\App Patchs\Protools and ProtoolsHD.

Thank you for your help.


Kind regards,
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Windows 10 PC Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz 2.81GHz
RAM 16,0Go
Processor 64 bits

Graphic card Geforce GTX1050

Audio interface : Mbox2mini / Asio4All
Pro Tools 10 / 11

Last edited by Tomey; 03-10-2019 at 10:22 AM.
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  #4  
Old 03-10-2019, 04:14 PM
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The Weed The Weed is online now
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Default Re: Protools 11 A later version of 'Avid Pro Tools' is already installed on this mach

Check to be sure you uninstall the HD driver as well as Pro Tools itself any time you need to uninstall PT.
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  #5  
Old 03-11-2019, 02:04 AM
Tomey Tomey is offline
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Default Re: Protools 11 A later version of 'Avid Pro Tools' is already installed on this mach

Quote:
Originally Posted by The Weed View Post
Check to be sure you uninstall the HD driver as well as Pro Tools itself any time you need to uninstall PT.

Yes i did,

Thanks for the reply !
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Windows 10 PC Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz 2.81GHz
RAM 16,0Go
Processor 64 bits

Graphic card Geforce GTX1050

Audio interface : Mbox2mini / Asio4All
Pro Tools 10 / 11
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  #6  
Old 03-11-2019, 02:48 AM
Brian Hudson Brian Hudson is offline
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Default Re: Protools 11 A later version of 'Avid Pro Tools' is already installed on this mach

Can I install the latest Mac OS for Protools 12


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