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#1
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Blank error mesage
I just updated to 2023.6.0, and am now consistently getting blank error messages. The window is completely empty so I have no idea what is causing the issue. See the attached image. Has anyone else experienced this?
Mac Mini M1 2020 12.6.1 PT 2023.6.0 |
#2
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Re: Blank error mesage
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Yikes. Will be holding off on that release. Sent from my iPhone using Tapatalk
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Joe Tools Re-Recording Mixer/Sound Designer Nova Scotia Canada OS Ventura 13.0 Pro Tools Ultimate 2022.12 Mac Studio Max 32GB Ram OS 10.8.5 Pro Tools HD Accel Version 10.3.8 Mid 2012 Mac Pro 5,1 32GB Ram |
#3
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Re: Blank error mesage
Yep was just getting ready to see if anyone else has see this. I installed 2023.6 when it was released and all of a sudden today this blank screen just started pooping up. I think it may have something to do with the sign in for cloud session which is something I don't use but why all of a sudden is it popping up now?
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Pro Tools Studio 2024.3 | Studio One Pro 6.6 | Logic Pro 10.8.1 | Dolby Atmos Render 5.2 & Album Assembler 1.3 | RME BabyFace Pro FS | UA Native Plugins & Sphere LX | SSL UC1 | 2023 Mac Studio M2 Max 12 Core CPU 38 Core GPU | MacOs 13.5.0 | Genelec 8020D & Yamaha MSP10 | Korg Kronos LS | Sonarworks Sound ID | Beyerdynamic DT 1990 Pro | DT 880 PRO | DT 770 Pro | etc. |
#4
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Re: Blank error mesage
I'm still on 2022.12 and this had cropped up for me too, so it doesn't appear to be related to the new version of PTs. I've seen it a couple times after my system has sat dormant (like overnight) with a session open.
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Tim Reisig Main System: Pro Tools Ultimate 23.12, HD Native TB, HD OMNI, S3/Artist Transport/Eucontrol 22.20, Apogee Rosetta 800 w/XHD card, Avid 96 I/O Mac OS 13.2.1, 2018 Mac Mini 3Ghz i5, 32Gig RAM System 2: Pro Tools 23.9 (no Hardware), Mac OS 13.2.1, MBP (Macbook Air M2, 2022 24Gig Ram) |
#5
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Re: Blank error mesage
I've been seeing it every day after updating to 2023.6. Not sure what it is trying to communicate.
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sleiweke 2019 Mac Pro Rack 3.3 GHz 12-Core 96 GB RAM OS12.6.3 HDX Pro Tools 2023.6 Lynx Aurora (n) 32 2 Avid S1's |
#6
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Re: Blank error mesage
I wouldn’t mind a little more information…..my 2023.6 Ultimate on an M1 Max is behaving quite nicely. Running almost exclusively in Rosetta mode until those last few plugins go Native.
If you’re having the problem, are you in Native or Rosetta, or tried both? |
#7
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Re: Blank error mesage
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that has been resolved but took a while last night so is it happening now ??? Marianna
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Marianna Montague Sr. Dir. CX and Community | Customer Advocate [email protected] cell +1 (813) 493-6800 AOL IM avidmarianna Twitter Avidmarianna We're Avid. Learn more at www.avid.com |
#8
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Re: Blank error mesage
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Marianna
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Marianna Montague Sr. Dir. CX and Community | Customer Advocate [email protected] cell +1 (813) 493-6800 AOL IM avidmarianna Twitter Avidmarianna We're Avid. Learn more at www.avid.com |
#9
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Re: Blank error mesage
Yes, native mode. If I’m remembering correctly, the cloud sessions don’t work in native of mode. Therefore we don’t download that extra app needed. Then again I haven’t used it but I think that’s what it is. I think the cloud sessions do work if you Rosetta though.
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Pro Tools Studio 2024.3 | Studio One Pro 6.6 | Logic Pro 10.8.1 | Dolby Atmos Render 5.2 & Album Assembler 1.3 | RME BabyFace Pro FS | UA Native Plugins & Sphere LX | SSL UC1 | 2023 Mac Studio M2 Max 12 Core CPU 38 Core GPU | MacOs 13.5.0 | Genelec 8020D & Yamaha MSP10 | Korg Kronos LS | Sonarworks Sound ID | Beyerdynamic DT 1990 Pro | DT 880 PRO | DT 770 Pro | etc. |
#10
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Re: Blank error mesage
What I did for a temporary workaround was to block incoming network connections in the Macos Firewall for ProTools and now I don’t see that blank screen anymore. I think that’s the login/sign in screen for ProTools collaboration, sessions, etc.
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Pro Tools Studio 2024.3 | Studio One Pro 6.6 | Logic Pro 10.8.1 | Dolby Atmos Render 5.2 & Album Assembler 1.3 | RME BabyFace Pro FS | UA Native Plugins & Sphere LX | SSL UC1 | 2023 Mac Studio M2 Max 12 Core CPU 38 Core GPU | MacOs 13.5.0 | Genelec 8020D & Yamaha MSP10 | Korg Kronos LS | Sonarworks Sound ID | Beyerdynamic DT 1990 Pro | DT 880 PRO | DT 770 Pro | etc. Last edited by ZoeMusic; 06-28-2023 at 11:46 AM. |
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