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  #1  
Old 11-24-2020, 06:56 AM
milan cutlac milan cutlac is offline
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Default Eleven Rack schematics needed - the unit is frozen on boot

Hy, Does anyone have the Eleven Rack's service manual?
My unit is stuck on the boot screen.
Thank you!
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Old 11-24-2020, 12:19 PM
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Benoni Benoni is offline
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Default Re: Eleven Rack schematics needed - the unit is frozen on boot

Did you try a hard reset?

https://duc.avid.com/showthread.php?t=345938
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  #3  
Old 11-24-2020, 12:40 PM
Darryl Ramm Darryl Ramm is offline
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Default Re: Eleven Rack schematics needed - the unit is frozen on boot

Not sure schematics/service manual ever escaped. If it did you would likely find it with Google. If a memory wipe/hard reset does not fix it, there are multiple boards, start by checking the board interconnects and supply voltages. With used units being so cheap it may not be worth spending a lot of time fixing a faulty one.
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Old 11-24-2020, 10:51 PM
milan cutlac milan cutlac is offline
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Default Re: Eleven Rack schematics needed - the unit is frozen on boot

I did hard reset. I found that is a common issue for these, but no solution yet. That is why I need the schematics. It is hard to find a voltage problem without knowing the reference values.
Yes I could get another unit but I do not like throwing (cool) things when there is potential in it :)
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Old 11-24-2020, 11:20 PM
Darryl Ramm Darryl Ramm is offline
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Default Re: Eleven Rack schematics needed - the unit is frozen on boot

Voltages will be obvious with a little poking around.
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Old 11-25-2020, 02:35 AM
milan cutlac milan cutlac is offline
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Default Re: Eleven Rack schematics needed - the unit is frozen on boot

Please eleaborate.
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Old 11-25-2020, 03:13 AM
Darryl Ramm Darryl Ramm is offline
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Default Re: Eleven Rack schematics needed - the unit is frozen on boot

Open it up and look. Are fault LEDs blinking? cables loose? reseat them anyhow, parts show they let the magic smoke out? voltages will either be printed on boards connectors or maybe test points or workable by looking at the regulator circuit of the chips they are driving. are transformers even putting out AC off their taps before regulation, ... do microcontrollers look alive?. This is beginner level electronic troubleshooting stuff likely worth doing quickly and none of which needs the luxury of a schematic.

The Eleven Rack hardware is quite reliable, I have no idea where you got a different impression from. The main known issue was a faulty clock circuit in one model version that does not cause issues you are seeing. The only hardware issue I have ever seen was a loose interconnect to the front panel pcb after a unit was dropped on the floor I can’t even remember the symptoms.
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Old 11-25-2020, 03:21 AM
milan cutlac milan cutlac is offline
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Default Re: Eleven Rack schematics needed - the unit is frozen on boot

"The Eleven Rack hardware is quite reliable, I have no idea where you got a different impression from. "

https://www.google.com/search?ei=vi-...4dUDCA0&uact=5
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Old 11-25-2020, 03:21 AM
milan cutlac milan cutlac is offline
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Default Re: Eleven Rack schematics needed - the unit is frozen on boot

thanks for the tips. I will take another look.
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