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Old 02-18-2017, 01:10 PM
leopold55 leopold55 is offline
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Join Date: Apr 2012
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Default PT not recognizing MOTU24io

I hope this is the correct place to post this.
So we had the power suddenly go out and during a session last night. It quickly came back on but now ProTools (10) won't recognize my 24io that I'm running with a PCI-E card.

The 24io is fine, I was able to pull out my G5 with DP5 from storage that still has the PCI-X(I think that's what is in there) and finish the session using DP.

The card does show up in the system report as PCI1317a,5.

In PCI Audio Set up I can configure the card but in protools once I get into the I/O settings that doesn't seem to see the card/24io unit.

Any help you guys can offer I'd really appreciate.

Thanks,
Eddie
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Old 02-20-2017, 11:43 AM
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junkgear junkgear is offline
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Default Re: PT not recognizing MOTU24io

Might be worth trying to trash your preferences. Then restart PT holding down the N key which it's loading. This will bring up the playback engine, where you can start over choosing your interface and setting p the I/O.
It's possible that something was corrupted when the power fluctuated, so wiping the settings and forcing the hardware initialization might get you back to where you were previously.
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