Command 8 Fader Replacement

[jazzer61]

I have searched the DUC, but can not find any specific information on replacing a fader on the Command 8. Any help would be appreciated.

thanks

[Dorian Green]

I think that most of the control surfaces are using ALPS motorized faders.It costs around 60 USD depending on your retailer.You can change it yourself as I assume it's not under warranty anymore.
You have to make sure it's only mechanical or electrical, I mean...Does it work when you change the volume by hand (i.e when you move it physically does it have effect on your virtual Mix Window?)
Let us know all the test you've run.

[jazzer61]

Thanks,

It does work but refuses to calibrate correctly. If any automation on that fader reaches the +12db mark, the fader clicks repeatedly trying to reach the +12db point. I contacted ALPS but they only sell in bulk. I live in Northeast Florida...

[Dorian Green]

Okay...So the problem may come from the chip controlling the faders.
I don't know this Control Surface very well but maybe there is a Reset to Factory Settings Procedure.
Can you update the Firmware maybe?

[notrude55]

Before you purchase anything replace the "bad" fader with a "good" fader, then you can determine if the issue is sourced at the fader itself or if you have deeper issues to deal with. if the "good" fader works you know you need a fader, if it doesn't there are either software issues which could be solved by re loading or updating firmware, or if worse comes to worse the fader controller might be at fault.

[RSBeatty]

My Fader #6 was physically aligning slightly higher than the rest and was not reaching its full value when all the way up.

I unscrewed the bottom plate from the C8, unplugged the connector that links the fader to the main board and replugged it. By reseating the connection, my fader works properly now, operating at its full range. I used a tiny flathead screwdriver to unseat the connection as it was very tight. I inserted it and gently twisted the tool to slowly pry apart the connection to avoid the force of removal by hand.

Hope this helps,
Scott

PS: Avid, if this is an acceptable solution, please suggest it to future users with this common problem.

[jkess]

I cleaned the connectors to from the fader to the motherboard and it totally fixed my fader problems. Before this, I was getting faders that wouldn't zero, faders that wouldn't reach max value at the top of the fader, and I had unresponsive faders as well. Now its working perfectly. For good measure, I put stabilant 22 on the pins before I reconnected the fader connectors. Should be good to go for a long time.