Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Tools Hardware > Eleven Rack

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 11-08-2010, 07:32 AM
bredo bredo is offline
Member
 
Join Date: Feb 2010
Location: Oslo, Norway
Posts: 245
Default Eleven Rack registration?

When I got the Eleven Rack I'm sure that I registrated it on Digidesign.com.
But I can't find it under my account at Avid. I can find my Celemony Essential download included in PT8 Le.

Do we have to register again at Avid's site?
Where can I find info on my registered hardware (11R)?

Thanks in advance
Reply With Quote
  #2  
Old 11-08-2010, 09:21 AM
Benoni's Avatar
Benoni Benoni is offline
Moderator
 
Join Date: Oct 2008
Location: Right Behind YOU!!
Posts: 9,702
Default Re: Eleven Rack registration?

your hardware is NOT listed in your Avid account. only software. They only way I know of checking up on this is calling them (Avid), giving them your information and then they can confirm the name registered to the Hardware.
Reply With Quote
  #3  
Old 11-08-2010, 10:44 AM
bredo bredo is offline
Member
 
Join Date: Feb 2010
Location: Oslo, Norway
Posts: 245
Default Re: Eleven Rack registration?

Thank you for answering. I'm 100% sure that I registrered my 11R (soon to be a year ago).
I'll find out if everything is ok when filling in my serialnr. when updating to PT9.
Reply With Quote
  #4  
Old 11-09-2010, 11:52 PM
crashhak crashhak is offline
Member
 
Join Date: Aug 2010
Location: Los Angeles
Posts: 154
Default Re: Eleven Rack registration?

Quote:
Originally Posted by bredo View Post
When I got the Eleven Rack I'm sure that I registrated it on Digidesign.com.
But I can't find it under my account at Avid. I can find my Celemony Essential download included in PT8 Le.

Do we have to register again at Avid's site?
Where can I find info on my registered hardware (11R)?

Thanks in advance
If you registered your Celemony Essential, I think it should be there under "your product" in account. If it's not there, I think you can download again under "active & download your product" in account.
Reply With Quote
  #5  
Old 11-10-2010, 03:33 AM
bredo bredo is offline
Member
 
Join Date: Feb 2010
Location: Oslo, Norway
Posts: 245
Default Re: Eleven Rack registration?

Quote:
Originally Posted by crashhak View Post
If you registered your Celemony Essential, I think it should be there under "your product" in account. If it's not there, I think you can download again under "active & download your product" in account.
I surely can see my Celemony Essential under "your product" in my account, but didn't see my 11R.
But the hardware are not listed here (as I now understand it). 100% sure that I registered my 11R when I bought it.
I also have my serialnr, so I guess no problem crossgrading to PT9.

Thanks
Reply With Quote
  #6  
Old 11-10-2010, 12:40 PM
crashhak crashhak is offline
Member
 
Join Date: Aug 2010
Location: Los Angeles
Posts: 154
Default Re: Eleven Rack registration?

Quote:
Originally Posted by bredo View Post
I surely can see my Celemony Essential under "your product" in my account, but didn't see my 11R.
But the hardware are not listed here (as I now understand it). 100% sure that I registered my 11R when I bought it.
I also have my serialnr, so I guess no problem crossgrading to PT9.

Thanks
when I registered my eleven rack, they send me e-mail with confirmation number, I think that's all you need.
Reply With Quote
  #7  
Old 11-10-2010, 01:53 PM
bredo bredo is offline
Member
 
Join Date: Feb 2010
Location: Oslo, Norway
Posts: 245
Default Re: Eleven Rack registration?

Quote:
Originally Posted by crashhak View Post
when I registered my eleven rack, they send me e-mail with confirmation number, I think that's all you need.
I sure did get all the info in an e-mail (now also printed out) while registering.
A year back. 21.11.2010.
Glad I had some order in my inboxes.

Thans again.
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Eleven Rack / Avid is not producing anymore Eleven Racks is that true or false? Rongpat Eleven Rack 8 02-11-2014 07:42 AM
Eleven Rack Registration Sergius Eleven Rack 1 08-16-2013 04:40 AM
Eleven Rack window responds to changes on Eleven Rack, unable to record. pine Eleven Rack 6 08-02-2012 07:50 PM
Eleven Rack and Eleven Rack control window not matching 11R Newbie Eleven Rack 3 04-18-2012 06:07 PM
Eleven Rack registration problem iTwang Eleven Rack 3 05-03-2011 09:13 AM


All times are GMT -7. The time now is 04:49 PM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com