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Cannot open or create a session
Mac Mini (Late 2014)
2.8 GHz Intel Core i5 OS 10.11.5 No Digidesign or M-audio hardware Pro Tools 12.3.1 8 GB 1600 MHz DDR3 Glyph Studio mini 500 GB external drive connected via USB 3.0 I am a Pro tools novice.... no, cretin really! This is all Greek to me, but I desperately need to check some mixes before uploading for mastering. When I try to create a new session, the following error box pops up: "Could not create a new document because Assertion in '/Volumes/Development/158347/ProTools/DFW/Views/UMenu.MacOS.mm', line 1624." When I try to open an existing 32 bit / 88.2 kHz session, the following error message pops up: "The current playback engine does not support a sample rate of 48 kHz." I am not Mac or PT savvy enough to troubleshoot this and the Computer Optimization and Troubleshooting Guides page will not load. Thanks in advance for any help. Last edited by EvMo; 07-18-2016 at 06:51 PM. Reason: To provide more system info |
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