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#21
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Hi Tom@Metro, thanks for writing back. I will contact support about it again, but as I said - I've had this with two builds since I switched to 12. I guess I am the unluckiest Pro Tools user in history!
![]() I did find a couple of people writing about it more recently too. My current system is Win7 on a Lenovo P50 laptop with Focusrite 2i2 (I need a mobile studio). |
#22
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After trying everything, I did the LOAD FROM HARDWARE on the Safire UI and it totally did the trick. Thanks for the tip.
Cheers
__________________
Fear is The Mind Killer --------------------------------- Imac 2.66 GHz Intel Core 2 Duo 3GB Ram DIGI002 OS 10.5.6 PT8.1 |
#23
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Typical Avid support, doesn't even recognize their product's basic behavior; something as simple as it's in midi sync mode waiting for external start, but asks for system details looking for something user centric to blame it on. Even ridicules user for not providing system details up front. Can't just give a quick answer because they are trained to pull you into a support call charge. Worst troubleshooting staff I've ever encountered, it's all about the support call charge and hanging you out to dry if that's what it takes.
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#24
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