Very annoying high pitch in my new Eleven Rack

[magicaldog]

Hello

I bought my second Eleven Rack about two weeks ago (My brother stole my first ) and I just noticed a very annoying high pitch signal .

When I flick the 48V Phantom switch the signal momentarily disappear but comes back again

I only use my Eleven Rack for recording guitar

I have checked the USB cable and that is not the problem

The ground switch does not fix the problem either

Apart from this very annoying problem my Eleven Racks are a dream come true

Here is a short video with the problem http://youtu.be/zD0oTRt5fXs

[gives]

Originally Posted by magicaldog

Hello

I bought my second Eleven Rack about two weeks ago (My brother stole my first ) and I just noticed a very annoying high pitch signal .

When I flick the 48V Phantom switch the signal momentarily disappear but comes back again

I only use my Eleven Rack for recording guitar

I have checked the USB cable and that is not the problem

The ground switch does not fix the problem either

Apart from this very annoying problem my Eleven Racks are a dream come true

Here is a short video with the problem http://youtu.be/zD0oTRt5fXs

Firmware updated? Sounds like RF of some kind..? Strange..

[Benoni]

And this happens on every rig? even with everything bypassed? Gate has no affect?

Are you near florescent lighting?

If you unplug the guitar cable does it still make the noise?

Is the noise also present in the headphones?

Have you tried plugging in to another outlet? Preferably on a different circuit?

Does this happen in standalone and when Pro Tools is open?

Does changing samples rates have any affect?

Do you have problems with the Eleven Rack at 44.1, 48, 88.2, or 96?

What firmware is currently installed on the Eleven Rack?
http://www.youtube.com/watch?v=sFclFceQDg0

[magicaldog]

Latest Firmware + Expansion Pack

The problem has vanished into thin air and I haven't done anything !

[guitardom]

I have seen Cell phones do this as well if one is in your pocket and you set the gtr on your lap.

[magicaldog]

Originally Posted by Benoni

And this happens on every rig? Yes

even with everything bypassed?

Gate has no affect? Yes

Are you near florescent lighting? No

If you unplug the guitar cable does it still make the noise? No

Is the noise also present in the headphones? Yes

Have you tried plugging in to another outlet? Preferably on a different circuit? No

Does this happen in standalone and when Pro Tools is open? Yes

Does changing samples rates have any affect? No

Do you have problems with the Eleven Rack at 44.1, 48, 88.2, or 96? Same

What firmware is currently installed on the Eleven Rack? Latest + Expansion Pack
http://www.youtube.com/watch?v=sFclFceQDg0

[magicaldog]

Originally Posted by guitardom

I have seen Cell phones do this as well if one is in your pocket and you set the gtr on your lap.

No Cell phones within 5 meters !

[guitardom]

Originally Posted by magicaldog

No Cell phones within 5 meters !

Nice!!! also getting your guitar to close to the computer or monitor. Laptops especially .. I have seen this mistake a thousand times!!!-

Edit: I also had a planet waves cable w some special kind of ends on it that was supposed to improve something and just created horrible ground and interference noise.

[antonis]

Originally Posted by guitardom

Nice!!! also getting your guitar to close to the computer or monitor. Laptops especially .. I have seen this mistake a thousand times!!!-

Edit: I also had a planet waves cable w some special kind of ends on it that was supposed to improve something and just created horrible ground and interference noise.

I can pitch in to that. When I had my guitar near LCD monitors a get an oscillating pitch coming from my Eleven Rack.

[magicaldog]

I thought that this would be a good time to start using my Rackmounted Power distributor ( Not just the lights in it !) that is supposed to clean the current to my rack devices !

So far all my equipment has been dead quiet

Ohh and I LOVE my Eleven Rack