PT Not Seeing WAVES Plugins.

[musicman691]

Originally Posted by Sardi

I think the OP means he didn't transfer his license as in license authorisation onto a USB stick or to the machine. IOW, it was in the 'cloud' and so it wouldn't authorise when trying to run them in PT.

Well, that's how I read it. If I'm right, it was user error and not a Waves issue hence my cheeky 'did you apologise' comment.


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You're conflating the op and krsongs; krs was the one who found the remedy - we haven't heard back from the op since that original post.

[Sardi]

Sorry, that's what I meant. For some reason I thought he/she was the OP.


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[mattrixx]

Hi everyone,
Just wanted to mention that I have noticed on a few occasions when updating, that my waves license has been moved from my external USB stick to the main drive.
I did not ask for it to do it and it got me a couple of times when I travelled and couldn't load a session whilst working in a hotel. Fortunately I was able to login to my studio computer via Remote Desktop and move the license to the cloud, from which I could download it to my USB stick again.
When using WLC watch carefully and when you see " moving licenses" it may well be doing exactly that, as it has done it to me several times whilst upgrading Mercury over the last several months.
Regards,
Matt

[rinky]

Originally Posted by krsongs

OK I found my problem (this may be yours too Rinky.) It was a licensing problem. Waves, AFTER I told them goodbye forever, by the grace of God emailed me back and said these two plugs PT couldn't see were installed, but not licensed.

I could swear up my kids I did license... but they were right.

I feel so embarrassed and I thank everyone who posted and helped me.

Rinky you may want to check your licensing in Waves Central. I, like you have a TON of Waves and never had this problem either.

My one plugin (CLA Mixdown) has "Full License" but the icon is Wave's ("W") icon, not the typical screen shot thumbnail of the plugin.

[isherwoodme]

Hello! I haven't personally had this issue, but after reading through all the posts until now, I haven't seen what I read recently (I don't remember where) someone who had a similar issue, had to hit SYNC in the Waves app and it fixed his issues. Worth a shot.

Hope it helps!

[rinky]

Solved! I spoke with tech support. Long story short, he had me uninstall all my Waves plugin via Waves Central and reinstalled them. The invisible plugin finally made its appearance in PT!
Now back to music...

[krsongs]

Originally Posted by Sardi

Did you apologise? =P

I am so sorry for what I have done, and hardship and time wasting I have caused.

[krsongs]

Originally Posted by musicman691

Good you got it sorted but the 'not licensed' thing bothers me as it does you. When you purchased the plugins did you buy them through Waves or someone like Audio Deluxe? I know that in the past for me at least anything I buy through AD is not licensed/registered through the developer like Waves - I have to do that as a separate step with Waves (or whatever developer). If you got the plugs through Waves I'd be worried about problems in their system as those should automatically be licensed/registered in your account.

I've gotten into the habit of checking my Waves account to see if everything is there that should be there. Considering this episode you might want to do that as well.

Yes I just did that.

Yes I did purchase directly through Waves (always do.) They have sort of a web you must navigate through to download and register; other plugin mfgrs make it so damn easy.

But two other fellows on this thread had recent Waves/PT problems just like me.

[krsongs]

Originally Posted by Sardi

I think the OP means he didn't transfer his license as in license authorisation onto a USB stick or to the machine. IOW, it was in the 'cloud' and so it wouldn't authorise when trying to run them in PT.

Well, that's how I read it. If I'm right, it was user error and not a Waves issue hence my cheeky 'did you apologise' comment.

Yes you are correct.

But I have a TON of Waves plugs and NEVER had this problem. I was reinstalling and licensing for days... always to my HD.

But NOW I can see the sequence where I made a mistake.

[krsongs]

Originally Posted by rinky

Solved! I spoke with tech support. Long story short, he had me uninstall all my Waves plugin via Waves Central and reinstalled them. The invisible plugin finally made its appearance in PT!
Now back to music...

Yesssss!!! Congrats!