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Old 02-22-2016, 07:25 AM
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anackman anackman is offline
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Default iLok Authorizations Not Recognized (SOLVED)

I had such a perplexing issue last night. I transferred licenses from Slate Digital to my iLok account after installing the software. Everything seemed fine. Then, I open up Pro Tools 12 and I get the splash window telling me I have no authorizations for Pro Tools ("please activate or plug in an activated iLok, etc, etc."). What??? I have so many authorizations on my iLok, it's not even funny.

I restart my computer, I trash prefs, I try to put the iLok itself in a different USB port, I check my iLok account in the Manager and on the App. Everything seems normal. Still, Pro Tools not reading my iLok and asking me for authorizations.

This started at midnight, it's now 2AM. I have a session the next morning and I am starting to get a little worried.

Well, thanks for some random post on GearSlutz, I find that if you right click on the iLok choice in the left side column, you can hit "synchronize" or "re-sync." Anyway, that little tactic was the issue. All worked after that.

My question is how the eff did this even happen? I put Slate Digital authorizations on my iLok and suddenly, my entire iLok is "un-synced?" That makes no sense. For what it's worth, I hate the iLok. It's a confusing, ******** system that each plugin vendor handles a little differently, so there is no consistency.

Thought I'd share in case anyone else had this problem. It totally threw me for about 2 hours.
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  #2  
Old 02-14-2021, 01:21 AM
AMGO AMGO is offline
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Default Re: iLok Authorizations Not Recognized (SOLVED)

Hi i am having today exactly the same issue, the difference is i installed and authorized some ssl plug-ins. Did you solve it, i will thank a lot, i have work to do and i can not open pro tools. Thanks in advance!
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Old 02-14-2021, 08:30 AM
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albee1952 albee1952 is online now
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Default Re: iLok Authorizations Not Recognized (SOLVED)

Synchronize was the solution for me as well
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Old 03-25-2022, 07:13 PM
Mikey MTC Mikey MTC is offline
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Default Re: iLok Authorizations Not Recognized (SOLVED)

2022 - this is still GREAT advice.
I was having random plugins that would not authorise when I know there were auths on the ilok. Then Pro Tools itself demanded an auth.

All sorted after synchronising. Thanks for the reminder!
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Old 03-26-2022, 08:37 AM
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albee1952 albee1952 is online now
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Default Re: iLok Authorizations Not Recognized (SOLVED)

Yep, 3 basic(first try) troubleshooting moves:
1-if Pro Tools is acting weird, trash prefs and restart
2-if iLok is acting weird-re-sync
3-if you use ilok Cloud, stop(okay, maybe its just me) Remember to end the cloud session
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