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#31
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Re: 12.5 crashes - Sonnox?
Quote:
I did create an Avid ticket just to make them aware. After all things had been working in 12.4. The support agent was able to recreate the issue with the PTX file I sent and confirmed that 12.4 was working on their end as well. The support agent confirmed the issue to be in the plugin code, but also stated that, at this point, it was unclear if the fix needed to come from Avid or Sonnox. My case was forwarded to engineering for further evaluation. It's disappointing to see new issues pop up, but I have to give credit to the support plan. I've filed several claims through the ASC system for mostly minor issues and identified bugs. Responses have been fast and I've been very satisfied with resolutions. |
#32
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Re: 12.5 crashes
Same here - PT 12.5 crashes as soon as I close a session or if I quit PT while a session is opened.
Will go back to 12.4 !
__________________
Cheers, STeff --------------------------------------- MacPro5,1 ; 6-Core Intel Xeon 3,46 GHz, 32 Gig Ram, NVIDIA Quadro K5000 with 3 displays connected OSX10.15.7 Pro Tools|HDX Ultimate 2023.6 HD I/O&192Digital&96&96i I/Os D-Command ES 4xUnitor8 & 2xAMT8 |
#33
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Re: 12.5 crashes
Thanks for this post. I just bought a few Sonnox plugs yesterday.
Guess I'll hold off. Was looking forward to a test collaboration. C
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PT 2021.10 HDX 16x24 -Mac Pro 12 Cores 48 GB RAM OS 10.13.6 - API 16 channel - AMS Neve 16 channel, AMS-Neve-SSL -Pres/Processing, Bock Audio, BLUE Bottle, Neumann, Josephson -Mics, Bogner, Kemper- Guitar, Chandler Zener-Curve Bender Outboard/Master. UAudio, Waves, Plugin Alliance etc. |
#34
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Re: 12.5 crashes
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Come on AVID..... Stop releasing fancy features and focus on making it stable a bug free (or at lest close to it.....). It really doesn't matters how many features you put in it, if it crashes several times a day... |
#35
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Re: 12.5 crashes
I'm sure it won't crash several times a day on Avid's test grid so perhaps your system has something to do with it? I just recently discovered that I needed to trash my local project caches and after that everything was smooth sailing.
Avid always assumes you have a fresh OS to install PT and your plugins. You on the other hand install software over software (?) just like every other tom, dick and harry. I do that too, but once I encounter more trouble than usually, I just bite the bullet and create a fresh OS platform to start from.
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Janne What we do in life, echoes in eternity. |
#36
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Re: 12.5 crashes - Sonnox?
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Are you saying you tested the UAD version of the inflator? |
#37
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Re: 12.5 crashes - Sonnox?
No, I used the HD version from Sonnox (running on the HDX card).
I'm trying to get all my plugins installed on the new system so I can open my PT 11 sessions and see if there is any problems with them. I see we have almost the exact same setup! Did you overclock your E5-1650? |
#38
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Re: 12.5 crashes - Sonnox?
Just got an email from Sonnox saying they are working with Avid to understand what's going on... fingers crossed
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http://www.stevegalante.com |
#39
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Re: 12.5 crashes - Sonnox?
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Yesterday, I loaded one of each DSP instance of inflator, limiter, transmod, and Envolution into one track and then loaded a second track with native versions closed and opened the session fine. I too am having crashing issues with P12, that go back to 11.3.2. It has seems to have gotten better however it is still happening. No silver bullet. I was running 11.3.2 and the first versions of 12 on a different system that was rock solid until that time frame, W3680. I have not overclocked this chip. Just disabled the speedster/throttling functions in BIOS. |
#40
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Re: 12.5 crashes
Received an email from Sonnox this morning. They are in communication attempting to debug with Avid per the Avid support case info that I forwarded them with Avid's permission. Now we wait for 12.5.1 or a Sonnox update.
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