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#22
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Re: Can't log into my AVID master account
I have the same issue with my account! Can't remember password cause I don't use the email anymore. Just bought a new mac and trying to download ProTools.
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#23
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Re: Can't log into my AVID master account
Quote:
Hi, we can't find any avid account associated with your current Email address register on the DUC. Please update your DUC profile so we could check further. Thanks |
#24
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Re: Can't log into my AVID master account
I am having the same problem would appreciate some help
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#25
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Re: Can't log into my AVID master account
Welcome to the community.
Couldn't find an account based on your email address so please contact support to provide your account info. Thanks.
__________________
• linkedin •
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#26
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Re: Can't log into my AVID master account
Hello,
Same problem here, can't log to my avid account while i'm switching computer for my new studio. I bought pro tools a loooong time ago. I would apreciate some help. Thx a lot, Antoine |
#28
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Re: Can't log into my AVID master account
Hi,
I’m also having this problem too, I have tried changing password to Avid Master Account multiple times, but still can’t get access. Thanks, Martyn Last edited by M Taylor; 05-31-2019 at 07:26 PM. |
#30
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Re: Can't log into my AVID master account
I'm also having this problem. The email address I used to sign up for my Avid account is my old .edu address from college. I no longer have access to this email account. I requested a password reset for my Avid account, and I got the link (apparently my old .edu is still forwarding to my current email address) but the reset request seemed to fail. Possibly my Avid account was already locked from too many failed login attempts. Is it possible to update my Avid account to my personal email? Any help is much appreciated.
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