New owner and need some help

[AlexDinn]

Hi!
Just received my eleven rack
I've plugged my guitar into the eleven, and to the amp,
Then I tested the sound... and it's seems the amp simulation doesn't work, when I turn the knobs below the screen, nothing changes, all the presets are clean sound except when there is a distortion before the amp (the effects, chorus, delays... are working)!
I've done nothing with the computer and eleven rack yet, just the guitar, the eleven rack and the amp.
Am I stupid... or is there something wrong?
Please any suggestion would help!

I've find the answer : Into the user option, outputs to amp and rig output
But this is surely in this mode with the default setting, isn't it? (just to know if my "new" eleven rack has been used before me)

[Cowboy Bob]

Doubtful it was used other than tested before it was shipped, if you bought it new.

That is the way they are shipped. The idea for this unit is to function as a ProTools interface, so it is shipped set up that way.

Honestly, read the manual. It is surprisingly well written and extremely helpful.

Welcome, by the way.

[Gjermundsen]

Is the amp simulation really suppose to work when the rack is output to an amp? I dont think so, but i've actually never tested..
If you're using it with an amp only the effects should work. If you want amp simulation then you need to connect the rack to something else using the main outputs on the back, s/pdif or phones..

[AlexDinn]

to Gjermundsen : It works now, my amp is a "transistor-combo", with all parameters in the middle, it doesn't really affect the signal it receives, so I can use it with the amp and cab simulation.

to Cowboy Bob : I ordered it to a on-line shop, where there is the possibility to send back the material within some days. It's checked by the shop, if everything is Ok, they give you the money back. I think I've received one of those... Of course I checked : the pro tools i lock and co was under is original wrapping, and everything else seems allright.

Thanks for you responses

[christophersad]

definitely read that manual!its free! :)