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Old 08-23-2015, 12:00 PM
bollam92 bollam92 is offline
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Default Driver doesn't want to install on Win 7

Hey all,

Recently purchased a Pro Tools | Duet interface. Setup and installation was fine on my custom PC (running Windows 7 64 bit) but when I tried to install the driver on my laptop (running Windows 7 32 bit), it simply quits after the progress bar gets to "Control Panel Installing" (after "vcredist_x86 installing"). I am definitely running it in Administrator mode. It kind of installs some corrupted version of the PT IO control app but when I open it it's basically a blank gray window. Any ideas on what might be the problem?

Thanks
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Old 05-17-2018, 09:22 AM
MichaelJackson MichaelJackson is offline
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Default Re: Driver doesn't want to install on Win 7

Wow...i have the exact same problem with my Pro Tools Duet on a Win7-System (32bit) Home Premium and Professional.

There seems to be no way for a solution.

I have a Mac, too. There is no problem. The Firmware of the Unit is up to date. The Unit works fine. The USB-cable is fine.

But I need the Duet for my older projects on Win!

Any suggestions?
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Old 06-18-2018, 12:21 PM
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YYR123 YYR123 is online now
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Default Re: Driver doesn't want to install on Win 7

just a guess but I would imagine it's a 64bit driver.
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