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#1
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Update Credit Card Info Error
Hello,
I have to change my credit card info for my renew, but i got this error everytime i tried: Server Error Error: We are currently unable to perform the selected action. Please accept our apologies for this inconvenience. We have been notified and are already working to correct this issue as quickly as possible. Please click your browser's back button and try this action at a later time, or take a different action. Error Number: ADR_000003 Can someone have a clue? thank you |
#2
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Re: Update Credit Card Info Error
Well you have your answer right there! They have had problems and are working on it.
If you need assistance with this quicky you have to start a support case as this is a user forum as no one here can go into you account and change for you. The only way to get help is start the ASC ticket and wait for Avid to reply.
__________________
Best Regards Christopher #thestruggleisreal South Side Music Group WEBHOME |
#3
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Re: Update Credit Card Info Error
Thanks for your help.
But i got this error since at least 3 months... And i have to renew before the end of January... So the only solution is to pay for an ASC ticket and wait from Avid to reply? |
#4
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Re: Update Credit Card Info Error
Quote:
And of course Welcome to the Forum Since you have an active plan goto your myavid account and start a free support ticket and you will get a ASC number to post here so the Avid support guys can find your plight quickly.
__________________
Best Regards Christopher #thestruggleisreal South Side Music Group WEBHOME |
#5
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Re: Update Credit Card Info Error
thanks for helping me
here's the Case Number: 03872052 (i hope its what you need...) Your Software Updates + Support Plan renews on Jan 31, 2020 |
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