Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support
Avid Home Page

Go Back   Avid Pro Audio Community > Pro Tools Software > Pro Tools | Intro Discussion
Reload this Page problem after migrating to new computer
Register FAQ Today's Posts Search

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 06-28-2017, 07:26 AM
Elbergo Elbergo is offline
Member
  
Join Date: Aug 2016
Location: Somewhere under the rainbow
Posts: 31
Default problem after migrating to new computer
From one MacMini to a newer one. On the new one I get various messages when trying to launch:

Could not complete your request because No such file or directory (2) while opening "PlugIns_08f58cbc-c3a2-4ea0-9797-ed681bd947df".

"Could not create the TCE plug-in's factory default file because the plug-in doesn't support the current sample rate."

And some other message about Protools workspace database.

I can't launch it. How should I fix this?
__________________
late 2014 Mac mini7,1
2.6 GHz Intel Core i5
OS 10.12.6 (Sierra), 8 GB 1600 MHz DDR3

WD portable hard drive - 320 GB, formatted HFS & Journaled, plus turbo

Exit, stage left
Last edited by Elbergo; 06-29-2017 at 05:13 AM.
Reply With Quote
  #2  
Old 06-28-2017, 03:34 PM
Goobs's Avatar
Goobs Goobs is offline
Member
  
Join Date: May 2007
Location: Boston, MA, USA
Posts: 133
Default Re: problem after migrating to new computer
Did you install the software from scratch on the new machine?
__________________
iMac (Retina 5K, 27-inch, Late 2015), 4.0 GHz Intel Core i7, 32 GB 1867 MHz DDR3, 500 GB Flash Storage SSD, macOS 10.14.6
Pro Tools|Ultimate 2020.5, Logic Pro 10.5, Nuendo 10.3, Cubase Pro 10.5, Reason 11.3, Live 10.1, Digital Performer 10.11, Studio One 5, Waveform 11.0.26, Reaper 6.08, WaveLab Pro 10.0.40
Waves Horizon/Diamond 11.0.58, Melodyne 5, iZotope Post Production Suite 4, iZotope Music Production Suite 3, Soundtoys 5.3
Apogee Quartet, Eleven Rack, 003, Command|8, OWC Thunderbolt 2 Dual-Drive Dock, OWC Mercury Electra 480 GB 6G SSD, OWC Mercury Elite Pro 250 GB 7200 RPM HDD
Reply With Quote
  #3  
Old 06-28-2017, 09:32 PM
Elbergo Elbergo is offline
Member
  
Join Date: Aug 2016
Location: Somewhere under the rainbow
Posts: 31
Default Re: problem after migrating to new computer
Quote:
Originally Posted by Goobs View Post
Did you install the software from scratch on the new machine?
Thanks for asking, Goobs. No, I transferred it from the old machine (along with everything else). Apple calls that "Migrating."
__________________
late 2014 Mac mini7,1
2.6 GHz Intel Core i5
OS 10.12.6 (Sierra), 8 GB 1600 MHz DDR3

WD portable hard drive - 320 GB, formatted HFS & Journaled, plus turbo

Exit, stage left
Reply With Quote
  #4  
Old 06-29-2017, 06:49 AM
Goobs's Avatar
Goobs Goobs is offline
Member
  
Join Date: May 2007
Location: Boston, MA, USA
Posts: 133
Default Re: problem after migrating to new computer
Yup, very familiar with it, as I'm a certified Mac technician.

Avid/Pro Tools hates migrations. I recommend doing a clone/backup, wiping your system drive, installing the OS from scratch, then installing PT from scratch before anything else.

Then manually move over your files. Huge pain in the ass, but worth it in the end. Far less time than trying to fix the issue - trust me.
__________________
iMac (Retina 5K, 27-inch, Late 2015), 4.0 GHz Intel Core i7, 32 GB 1867 MHz DDR3, 500 GB Flash Storage SSD, macOS 10.14.6
Pro Tools|Ultimate 2020.5, Logic Pro 10.5, Nuendo 10.3, Cubase Pro 10.5, Reason 11.3, Live 10.1, Digital Performer 10.11, Studio One 5, Waveform 11.0.26, Reaper 6.08, WaveLab Pro 10.0.40
Waves Horizon/Diamond 11.0.58, Melodyne 5, iZotope Post Production Suite 4, iZotope Music Production Suite 3, Soundtoys 5.3
Apogee Quartet, Eleven Rack, 003, Command|8, OWC Thunderbolt 2 Dual-Drive Dock, OWC Mercury Electra 480 GB 6G SSD, OWC Mercury Elite Pro 250 GB 7200 RPM HDD
Reply With Quote
  #5  
Old 06-29-2017, 12:01 PM
Elbergo Elbergo is offline
Member
  
Join Date: Aug 2016
Location: Somewhere under the rainbow
Posts: 31
Default Re: problem after migrating to new computer
Yikes! I was hoping to avoid that. Thanks for the suggestion. Does manually moving my files mean everything in the computer moved manually? I'm barely computer literate so this scares me - I don't know many of the terms or how the machine works. I feel like I could lose something important.

I noticed that my new MacMini's Application Support folder contains no Avid folder. Thus no Audio folder & no plugins folder etc. Could this be the problem?

Would it help if I kept most of the migration but uninstalled PTF, deleted all the files, apps, folders & anything related to PTF, trashed them all, emptied the trash, then installed PTF from scratch?

Or could I move the apps manually and migrate everything else?
__________________
late 2014 Mac mini7,1
2.6 GHz Intel Core i5
OS 10.12.6 (Sierra), 8 GB 1600 MHz DDR3

WD portable hard drive - 320 GB, formatted HFS & Journaled, plus turbo

Exit, stage left
Reply With Quote
  #6  
Old 07-02-2017, 01:54 PM
Goobs's Avatar
Goobs Goobs is offline
Member
  
Join Date: May 2007
Location: Boston, MA, USA
Posts: 133
Default Re: problem after migrating to new computer
Sorry, didn't realize you had replied.

Do you have a Time Machine backup?
__________________
iMac (Retina 5K, 27-inch, Late 2015), 4.0 GHz Intel Core i7, 32 GB 1867 MHz DDR3, 500 GB Flash Storage SSD, macOS 10.14.6
Pro Tools|Ultimate 2020.5, Logic Pro 10.5, Nuendo 10.3, Cubase Pro 10.5, Reason 11.3, Live 10.1, Digital Performer 10.11, Studio One 5, Waveform 11.0.26, Reaper 6.08, WaveLab Pro 10.0.40
Waves Horizon/Diamond 11.0.58, Melodyne 5, iZotope Post Production Suite 4, iZotope Music Production Suite 3, Soundtoys 5.3
Apogee Quartet, Eleven Rack, 003, Command|8, OWC Thunderbolt 2 Dual-Drive Dock, OWC Mercury Electra 480 GB 6G SSD, OWC Mercury Elite Pro 250 GB 7200 RPM HDD
Reply With Quote
  #7  
Old 07-03-2017, 08:15 AM
Elbergo Elbergo is offline
Member
  
Join Date: Aug 2016
Location: Somewhere under the rainbow
Posts: 31
Default Re: problem after migrating to new computer
Quote:
Originally Posted by Goobs View Post
Sorry, didn't realize you had replied.

Do you have a Time Machine backup?
Yes. I have a hard drive currently connected to the new MacMini. I think everything gets backed up to the hard drive once an hour.
__________________
late 2014 Mac mini7,1
2.6 GHz Intel Core i5
OS 10.12.6 (Sierra), 8 GB 1600 MHz DDR3

WD portable hard drive - 320 GB, formatted HFS & Journaled, plus turbo

Exit, stage left
Reply With Quote
Reply

« Previous Thread | Next Thread »

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Migrating to new computer, how-to? frcjt Pro Tools 9 11 08-05-2011 09:05 AM
Migrating sessions and songs from one computer to the other ? Kafrifelle Pro Tools M-Powered (Mac) 2 03-13-2011 10:56 AM
Migrating PT8 & plugins to a new computer. lownotesinc Pro Tools TDM Systems (Mac) 7 01-29-2010 07:34 PM
Migrating to new computer and want to transfer my presets to new computer???? MASTERLINKSTUDIOS Pro Tools TDM Systems (Mac) 2 10-23-2008 10:52 AM
PT 7.3cs Tiger migrating to new computer Leopard -PT version toddbux 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) 2 06-25-2008 09:56 AM


All times are GMT -7. The time now is 09:29 AM.

Contact Us - Home Pond - Archive - Privacy Statement - Terms of Service - Top

Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com