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#1
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Cancelling subscription
I am having an issue with Protools 2019. I bought it yesterday but cannot activate it. So I am closing off my subscription and deleting the software. I have already turned off auto renew.
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#2
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Deleting Avid accounts
I am requesting to have my Avid Account deleted. I am having too many issues with the activation and registration processes. I am no longer interested. My email address is [email protected]
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#3
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Re: Cancelling subscription
Quote:
If you wish to continue with the cancellation, you can submit a request here |
#4
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Re: Cancelling subscription
I cannot get past the software activation stage. How was I suppose to activate it?
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#5
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Re: Cancelling subscription
How do I contact the licensing team?
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#6
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Re: Cancelling subscription
__________________
Best Regards Christopher #thestruggleisreal South Side Music Group WEBHOME |
#7
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Re: Cancelling subscription
That is not the case. I did not get an activation code. I crossgraded from a perpetual license which expired in 2016 to a yearly subscription paid monthly. It is showing as active. But i cannot activate the software.
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#8
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Re: Cancelling subscription
The link was in the previous post.
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#9
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2019 Activation process
Can anyone tell me how to go about activating Protools 2019? I did a cross grade but I cannot activate the software. Where does the activation code come from and how are they deposited in your ilok?
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#10
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Re: Cancelling subscription
Quote:
There is no activation code necessary, but there seems to be no license that had been generated on your iLok Account. The licensing team is already working on it through a support case (Case 03764224) |
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