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#1
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Validate or Update billing information
Hello I just purchased an activation card as well as Ilok USB.
I created a Master Avid Account in order to use the Activation Code. However, when I go to enter the activation code is shows that I have to validate my billing address. I click the link and it takes me to a page that shows my billing and shipping address that both have an Update link next to them. When I click the update link nothing happens. The site address changes, but nothing on the page changes so I am not able to validate billing. Thanks |
#3
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Re: Validate or Update billing information
Hi there,
I'm having the same problem....I can get to the next page by ignoring the update billing part and enter my ilok however the site justs hangs on a "verifying your ilok" Any help would be much appreciated. Thanks. |
#4
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Re: Validate or Update billing information
I also can't seem to update billing info etc, clicking the update link doesn't achieve anything. Very frustrating!!!
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#5
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Re: Validate or Update billing information
I am having the same problem and we are doing an install today! Please help! When I click "update" NOTHING happens.
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#7
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Re: Validate or Update billing information
I also am having this problem.
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#8
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Re: Validate or Update billing information
Hi Brillon,
I've just checked and it's all sorted now. Thanks TD |
#9
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Re: Validate or Update billing information
I also have problems updating my billing info since I have active subscriptions. My (old) Digidesign account has "NL" as country and the update option only offers "The Netherlands". Somehow when I select this only option, I get a "billing info can't be updated because country must be the same" dialog. NL is Netherlands. Please help ASAP Avid!
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i am studios b.v. www.iam-studios.com audio post production. music composition. sound design |
#10
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Re: Validate or Update billing information
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