Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Tools Software > Pro Tools | First Discussion

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 12-01-2019, 02:35 PM
Art Ko Art Ko is offline
Member
 
Join Date: Sep 2019
Location: Prague
Posts: 2
Default restoring projects stored locally

Hi,
I'm new to Pro Tools First and most likely did something stupid, not understanding how the program creates backups and cache. Tried to find an answer in knowledge base or elsewhere in google - no luck. I really hope someone can help me out.
I had two projects stored on the cloud, the rest were stored locally. Yesterday the two projects stored on the cloud opened empty. There was a comment "not available" near them. The files stored locally opened fine. I backed up the "Project Cache" folder, reinstalled Pro Tools First. The projects stored on the cloud still would not open. Then I placed the locally backed up "*.ptproject" folders of the two projects that were online, in the new, now empty "Project Cache" folder - and the projects opened. I was very happy - but when I put into this newly created "Project Cache" folder other locally backed up "*.ptproject" folders - Pro Tools First just doesn't see them((
Those locally backed up "*.ptproject" folders opened yesterday, and I see all the files inside, including the .wav files in "Audio" subfolder... Is there any way to save those projects stored locally from the backed up files ("Project Cache" folder) now?
I would appreciate any thoughts. Thank you.
Reply With Quote
  #2  
Old Yesterday, 12:52 PM
Rogstew2 Rogstew2 is offline
Member
 
Join Date: Nov 2019
Location: 26383 Hillendale Rd.
Posts: 5
Default Re: restoring projects stored locally

I had 3 projects in the cloud.

My subscription expired.

I went to access projects. I opened the named projects and there was no data at all.

I renewed my subscription.

I now have 3 named projects with the same names but no data from the last 2 years on my cloud.

I want to restore that data to my cloud. It is a lot of work.
Reply With Quote
  #3  
Old Yesterday, 01:34 PM
DigiTechSupt's Avatar
DigiTechSupt DigiTechSupt is offline
Avid
 
Join Date: Jan 2000
Location: Worldwide
Posts: 33,631
Default Re: restoring projects stored locally

Quote:
Originally Posted by Rogstew2 View Post
I had 3 projects in the cloud.

My subscription expired.

I went to access projects. I opened the named projects and there was no data at all.

I renewed my subscription.

I now have 3 named projects with the same names but no data from the last 2 years on my cloud.

I want to restore that data to my cloud. It is a lot of work.
Hi,
I've sent an Email through a support case. When was the last time you saw the projects available in your dashboard? Can you also check your cache folder if it still contains your project cache?

Thank you,
Tope
__________________
Avid Audio Tech Support
Help us help you - read this before posting
Support FAQ
Reply With Quote
  #4  
Old Today, 04:40 AM
Art Ko Art Ko is offline
Member
 
Join Date: Sep 2019
Location: Prague
Posts: 2
Default Re: restoring projects stored locally

Quote:
Originally Posted by DigiTechSupt View Post
Hi,
I've sent an Email through a support case. When was the last time you saw the projects available in your dashboard? Can you also check your cache folder if it still contains your project cache?

Thank you,
Tope
Hi Tope,
Can you advice on my topic? (the question at the beginning of the thread) It's a lot of work, I have locally stored cache for over 20 projects - is there any way to retrieve it?
Thanks!
Art
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Can I save Project locally on my hard drive? xjp83x Pro Tools 12 2 01-26-2017 02:30 PM
Unable to create any Projects (3 of 3 Projects | max reached | 0% Storage used) clusterer Avid Cloud Collaboration 15 04-07-2016 02:05 AM
Installer, where is it stored? j.thomas Windows 3 10-16-2011 02:24 PM
What's stored with PT preferences? Stig Eliassen Pro Tools TDM Systems (Mac) 9 08-25-2010 04:35 AM
How to control MIDI devices locally ixnys MIDI 0 06-06-2003 04:07 PM


All times are GMT -7. The time now is 06:20 PM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com