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  #1  
Old 02-13-2019, 08:40 PM
otnooishphoo otnooishphoo is offline
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Default Install Issue - Windows 10 October update

Cannot install the latest Eucon on Windows 10 October update. Here is the error. Any ideas?

I have full and complete internet access.


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Old 02-14-2019, 11:04 AM
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Default Re: Install Issue - Windows 10 October update

Where is the installer ? Copy it to the Desktop first
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Old 02-14-2019, 11:10 AM
otnooishphoo otnooishphoo is offline
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Default Re: Install Issue - Windows 10 October update

Same Error.
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Old 02-14-2019, 11:12 AM
otnooishphoo otnooishphoo is offline
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Default Re: Install Issue - Windows 10 October update

I've tried the installer from our Master account, and the one from the Euphonix downloads.

I assume the installer actually has no data in it, and it's trying to go download what it needs.

Perhaps they should just bundle it as a standalone installer.
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Old 02-14-2019, 11:38 AM
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Default Re: Install Issue - Windows 10 October update

The installer is complete..it doesn't need the internet to install. Did you install the previous version from a network share ?

If there is a previous version on the system try uninstalling via the Windows Apps settings.
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Old 02-14-2019, 11:39 AM
otnooishphoo otnooishphoo is offline
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Default Re: Install Issue - Windows 10 October update

I'll see if its in the list and give it a go.
As far as I remember this is the first install on that particular machine.
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Old 02-14-2019, 11:45 AM
otnooishphoo otnooishphoo is offline
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Default Re: Install Issue - Windows 10 October update

Nothing in the Uninstall list.
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Old 02-14-2019, 01:35 PM
otnooishphoo otnooishphoo is offline
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Default Re: Install Issue - Windows 10 October update

Tried it in a fresh VM ware image of a new windows install, and that worked fine. So there must be something about our Workstation that it doesn't like.

A short search of the registry had no signs of Euphonix, or Eucon, and just the normal Avid entries for a PT+AppMan+Cloud+Plugin installation.
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Old 02-15-2019, 08:12 AM
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Default Re: Install Issue - Windows 10 October update

I googled that error and there are posts about your default user folders not being correct etc.
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  #10  
Old 02-15-2019, 08:41 AM
otnooishphoo otnooishphoo is offline
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Default Re: Install Issue - Windows 10 October update

Interesting. at first glance the registry entries in question are identical on both the working VM ware and the Broken Workstation.

Something to look into I guess. Unless euphonix's error codes are not the same.
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