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#1
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Video Engine Unrecoverable Error
I subscribed to Pro Tools (2019.12) precisely to use it with video and ever since I installed it the Video Engine has never worked. It says there's an "unrecoverable error". I have uninstalled it and installed it again, I tried installing the 2019.10 version and I have done everything the duc says that has solved the problem with past versions of Pro Tools but nothing seems to solve this problem.
HELP PLEASE! I have a Macbook Pro 2011 on High Sierra. |
#2
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Re: Video Engine Unrecoverable Error
Hi, welcome to the community.
Could you please be more precise with the error message. There must be a code to begin with...
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Janne What we do in life, echoes in eternity. |
#3
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Re: Video Engine Unrecoverable Error
Hi, thanks for your quick response,
every time I try to open a session that has video in it a window pops up saying textually "The Video Engine had an unrecoverable error and will now reinitialize", if I press ok, another window appears saying "Waiting for the Video Engine to Launch...". It fails every time leading to the same messages appearing over and over again. |
#4
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Re: Video Engine Unrecoverable Error
this happens as far as I know on slow macs very often.
-Try using a codec like DNxHD or ProRes -Try a seperate SSD for video playback
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Mac Studio, 32GB, PTHD2022.7, OS 12.5.1, S3, Transport, (EuCon 2022.4.0.78) LIO-8 BlackmagicDesign UltraMonitor3G Reaper 6.66, Fireface UCX MacbookPro M1Pro PTHD2021.12 MacOS12.1 BlackmagicDesign UltraMonitor3G MOTU 24Ao AppleTB3toTB2->AppleTB2->Ethernet->AVB |
#5
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Re: Video Engine Unrecoverable Error
Yep, fastest 2011 MBP is not very fast by today's standards. Also, how much memory? Current PT requires at leat 16B which is maximum a 2011 MBP can take. If OP has 8GB that is something that may cause problems with or without video.
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Janne What we do in life, echoes in eternity. |
#6
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Re: Video Engine Unrecoverable Error
Quote:
G
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Composer/Sound Designer/Protools 2024.3 Ultimate, MTRXII-TB3, DADMAN MOM, Cisco SG350-10MP EthernetHUB, KLANG:quelle 4 Channel Dante™Headphone Amp, DVS,MADI, Mac Studio Ultra,128 RAM/4TB SSD, Ventura 13.6.6, DP 11.3.1, Logic Pro X 10.8.1 DOLBY ATMOS Facility/MPSE Motion Picture Sound Editors Avid Certified Professional ProTools/Dolby ATMOS |
#7
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Re: Video Engine Unrecoverable Error
FIXED
This issue was only fixed by updating to the 2020.3 version of pro tools which is now available Thank u all for your help and good will |
#8
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Re: Video Engine Unrecoverable Error
Glad that did the trick for you...it didn’t change ANYTHING on my Win 10 rig. Everything else works great, but attempting to import ANY video gives the spinning icon of death right before it locks Pro Tools, and you have to force-quit in task manager. I’ve tried every format imaginable, but get the same result regardless. Only option I have is to open pt 10.3 and import a .mov file.
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#9
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Re: Video Engine Unrecoverable Error
The following worked for me:
Go to /Library/Application Support/Avid/AVX2_Plug-ins and empty the contents of this folder if any. Go to /Users/Shared/AVidVideoEngine and delete this folder. |
#10
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Re: Video Engine Unrecoverable Error
Thanks @blindspot! Works like a charm.
If you have a Black Magic videocard installed, you should leave the file "OpenIO_Blackmagic.acf" in the path: /Library/Application Support/Avid/AVX2_Plug-ins/ That way the card is adressable by the video Engine. |
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