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#1
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PC reboot required if my tablet sleeps or tabs away from Avid Control
Hi y'all, been searching everywhere for help with my specific issue. Windows 10 machine, Samsung Tab A. Spent hours trying to figure out why the tablet wouldn't show up in the surfaces window.
Once I set up a static IP for both, I was finally able to get EuControl to see the Tab A. Connected fine, and the app worked great controlling Pro Tools 12. Awesome! However, if my tablet falls asleep, or if I switch to a different app, EuControl loses the tablet and won't find it again. Force-restarting EuCon, the EuCon client service, etc does nothing - the only thing that will make EuCon see the tablet again is completely rebooting my PC, at which time it immediately finds it and works as expected. Is there something I can do to force EuControl to scan for my tablet the way it does on a fresh boot? Do I really have to keep my tablet permanently plugged in and exclusively used for Avid Control? For reference, my empty surfaces list. Thanks! |
#2
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Re: PC reboot required if my tablet sleeps or tabs away from Avid Control
Does restarting the Avid Control App on the Tablet bring it back ?
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#3
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Re: PC reboot required if my tablet sleeps or tabs away from Avid Control
Well damn, the one thing I didn't try. This works, thanks!
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#4
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Re: PC reboot required if my tablet sleeps or tabs away from Avid Control
Resurrecting this because the behavior described in the original post is back, and is no longer solved by restarting my tablet. Further, rebooting my PC does not always guarantee that EuControl sees my tablet.
This behavior persists whether I'm trying to use the tablet, my Samsung phone, or my Kindle Fire 10 - all of which I've had success with at some point in the past. |
#5
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Re: PC reboot required if my tablet sleeps or tabs away from Avid Control
I'm on Windows myself. I do see this if my computer sleeps and its a known issue. Could that be it?
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#6
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Re: PC reboot required if my tablet sleeps or tabs away from Avid Control
You mean if your PC goes to sleep, it won't reestablish a connection to your tablet without a restart? That seems possible on top of whatever is occasionally keeping it from connecting on a fresh boot.
Is there not some way to trick EuControl into actually rescanning for the tablet? Thanks. |
#7
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Re: PC reboot required if my tablet sleeps or tabs away from Avid Control
Try this to see if its Apple Bonjour (that we use for connections)is at fault. Open a Command Prompt and type this in:
dns-sd -B _euconproxy._tcp It will show what the system thinks is connected. If the tablet isn't in here theres no way EuControl will see it. |
#8
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Re: PC reboot required if my tablet sleeps or tabs away from Avid Control
Entering that into command prompt yields "Browsing for _euconproxy._tcp" and nothing else for 10 minutes and counting.
I went into services and restarted the Bonjour Service, but that didn't do anything. Is there a solution that would work over a ~30ft usb cable instead of relying on wifi? I'm not doing anything fancy in the booth; just tracking voice. |
#9
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Re: PC reboot required if my tablet sleeps or tabs away from Avid Control
If you see nothing in that command prompt then this has nothing to do with EuControl as Bonjour isnt even seeing them. After restarting Bonjour you have to un that cmd again it wont just appear.
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#10
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Re: PC reboot required if my tablet sleeps or tabs away from Avid Control
Does restarting the tablet bring it back ?
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