|
Avid Pro Audio CommunityHow to Join & Post • Community Terms of Use • Help Us Help YouKnowledge Base Search • Community Search • Learn & Support |
#1
|
|||
|
|||
HELP Missing product in my account
Can't find PT HD 10 in my account/product
__________________
[FONT="Comic Sans MS"][B][COLOR="SlateGray"]Mac Pro Dual 6 Core Intel Xeon @ 3.46 GHz, 48Go RAM, OS 10.8.5, HDX Protools HD 10.3.10 1 x HD I/O + 1 x 192 |
#2
|
|||
|
|||
Re: HELP Missing product in my account
HD and non-HD are the same program - all that changes is the iLok license asset.
|
#3
|
|||
|
|||
Re: HELP Missing product in my account
Avid list stop at PT 9 and I own PT10
__________________
[FONT="Comic Sans MS"][B][COLOR="SlateGray"]Mac Pro Dual 6 Core Intel Xeon @ 3.46 GHz, 48Go RAM, OS 10.8.5, HDX Protools HD 10.3.10 1 x HD I/O + 1 x 192 |
#4
|
|||
|
|||
Re: HELP Missing product in my account
What list? The one in your Avid products account? If you registered PT10 then it should be there.
Login to your Avid account and go to the 'My Products and Subscriptions' page and PT10 should be there. |
#5
|
|||
|
|||
Re: HELP Missing product in my account
If you also have a current update and support plan, PT10 may be listed there under "Pro Tools Legacy".
__________________
PT 2024.3 DP 11.31 VEP 7.x with various VIs NI Komplete Audio 6 on HP Envy 8G i7 Quad Laptop Win11 MOTU 828es ADA8200 MTP-AV on HP Z2 G4 Xeon Workstation Win11 MOTU M4 on MacBook Air M2 2023 Sonoma.4.1 |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Protools HD product missing from Avid account | AUDIO64+LIVE | Licensing & Accounts | 1 | 04-03-2016 12:12 PM |
iLok account does not have enough qualifying product licenses for upgrade | alex s | Licensing & Accounts | 2 | 12-31-2015 05:03 PM |
Help! Pro Tools 9 not available as product in my Avid account | jackberryman | Pro Tools 9 | 4 | 01-12-2015 08:34 AM |
Where do I get my account with product info if registered a boxed product? | lanstrad | Pro Tools 9 | 3 | 08-30-2011 09:36 PM |