|
Avid Pro Audio CommunityHow to Join & Post Community Terms of Use Help Us Help YouKnowledge Base Search Community Search Learn & Support |
|
|
Thread Tools | Search this Thread | Display Modes |
#1
|
|||
|
|||
Confirming academic eligibility is required for renewal
I just bought the renewal of my perpetual educational vanilla license.
I got the activation code from Sweetwater. I give it in on my account on the Avid website. They ask me to renew my education eligibility. It is valid till september 2019!!!!!!! WTFK!!!! Give me what i paid for already, I am entitled according to your rules. DO NOT MAKE ME WASTE MORE OF MY VALUABLE TIME!!!!!!!!!!!!!!!!!!! Last edited by DigiTechSupt; 06-19-2019 at 09:17 PM. Reason: Title changed from "Why does Avid treat its customers so badly??????" to reflect thread content. |
#2
|
||||
|
||||
Re: Why does Avid treat its customers so badly??????
Quote:
However, I do recall that in Avids T&C they required you to prove your academic eligibility again each time you bought an upgrade/renewal. You couldnt just use your previous eligibility, even if still valid. You have to resubmit it again. On the plus side, it was also in their T&C back then that you could still buy at academic rates up to six months after you eligibility ended. You probably want to check if that is still true though, dont rely on historic knowledge.
__________________
Mac Pro 2009 with 2010 firmware, 12-Core 3.46ghz, 64gb RAM & working Thunderbolt, OS 10.14.6 and Windows 10 iMac 2012 27", 3.4ghz i7, 32gb RAM OS 10.14.6 Digi 003 Console for control surface only, Focusrite OctopreLE and MOTU Traveler for extra analog-ADAT conversion, UAD Apollo Quad Silver with Thunderbolt card, Apollo x4 and pci-e Octo, Adam A77X monitors. Pro Tools 2022.4, Media Composer 8.9, Sibelius 8.7, Cubase Pro 11, Wavelab Pro 11, Logic Pro X 10.5.1, Mainstage 3. Various apps, soft synths, FX plugins. Plenty of hardware synths, rack gear, microphones etc. And then there's the studio ;-) |
#3
|
|||
|
|||
Re: Why does Avid treat its customers so badly??????
I will still be teaching next year. So , no problem there. It is just that this should not be happening.
This is no way tot treat your customers. This company should not be able to get away with it. |
#4
|
||||
|
||||
Re: Why does Avid treat its customers so badly??????
Why it is unreasonable to check validity every year? I started my studies in 1998 and still haven't graduated. So am I eligible? Yes and no. Yes I haven't graduated, but no I'm not a full-time student (never been by the way). Annoying? Yes. Reasonable? Also yes (IMO)
__________________
Janne What we do in life, echoes in eternity. |
#5
|
|||
|
|||
Re: Why does Avid treat its customers so badly??????
Quote:
With Steinberg, if your eligibilty is not been checked for a year, you have to redo it. NOT AFTER 9 or 10 months. This is ridiculous. I am really getting fed up with the way they treat people. Last edited by coolbass; 06-19-2019 at 03:34 PM. |
#6
|
||||
|
||||
Re: Why does Avid treat its customers so badly??????
I have no idea who makes policies but in this case I wouldn't have gone fusion. Maybe just me but if there is EDU pricing there are also EDU rules
__________________
Janne What we do in life, echoes in eternity. |
#7
|
|||
|
|||
Re: Why does Avid treat its customers so badly??????
Quote:
You have a nasty habit of defending them in any case. Oh well, I will jump through their hoops for the last time. I have been thinking of leaving for a long time. I even do not use PT anymore. Just keep it current because of some weird loyalty. I actually use Reaper, Samplitude, Logic or Cubase, according to the circumstances. This will probably be the last straw. They just seem to want to alienate their loyal customers (15 years). |
#8
|
||||
|
||||
Re: Why does Avid treat its customers so badly??????
Quote:
Here's the "weird" thing...the valuable time you spent posting this after getting upset may have been better spent submitting the eligibility which you'll have to do anyway...right?
__________________
Patrick www.LightWingStudios.com Musical Instrument Protection Accessories...Made In America. Dell Precision T7910, Dual Processors (total 20 Cores), 128GB RAM, 4 @ 2TB SSDs, 1 @ 4TB HDs, Nvidia 2GB Dual Monitor Card, Dual LG 48" TVs used as Monitors, Arturia 88 Midi Controller, Black Lion USB Audio Interface, Mackie HR-828 Monitors, Katana Head, Fishman Triple Play, Win 10 Pro, PT 2023.3 Studio, only the Plugins I NEED, WAY TOO MANY Guitars...and an AMAZING wife! AxeShield HD, AmpShield HD, KeyShield HD, AxeSak, AxeGlove, AxeCap & PedalShield |
#9
|
|||
|
|||
Re: Why does Avid treat its customers so badly??????
Quote:
I am a bass and music teacher with full tenure. Have been for years. All I can say is, this is not the way 95% of the companies do it. Only the ones who seem to like to harass their customers. |
#10
|
||||
|
||||
Re: Why does Avid treat its customers so badly??????
Quote:
__________________
Rob MBP 15 2018 macOS Big Sur 11.6.8 Touch Bar and ID 2.2GHz 6 core 8 gen Intel Core i7 processor (TBs to 4.1GHz) 32 Gb of 2400MHz DDR4, 1T SSD, Magic Mouse and Keyboard Pro Tools 2022.7 -23.# - HEAT applied, RME Fireface UCX II ........and a bowl of M&M's |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Academic Eligibility | sijamaudio | Pro Tools 11 | 11 | 12-08-2014 02:05 AM |
Contact Info - Academic Eligibility | BroomPole | Pro Tools 10 | 2 | 01-19-2012 08:50 AM |
Academic Eligibility - How to contact Avid? | JazzyJ | macOS | 5 | 01-15-2012 09:20 AM |
Academic eligibility | jordanstreet | Pro Tools M-Powered (Win) | 0 | 12-24-2008 12:50 PM |
M-Powered Academic 7.4 / M-Audio MobilePre USB Academic Error Message | JustparaDOX | Pro Tools M-Powered (Win) | 1 | 10-31-2008 10:09 AM |