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  #21  
Old 10-30-2017, 07:49 AM
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mjslakeridge mjslakeridge is offline
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Default Re: Gently Weeping For My Guitar
Wow, that is great news! Talk about great customer service after having the guitar all those years.
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  #22  
Old 10-30-2017, 08:36 AM
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Default Re: Gently Weeping For My Guitar
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Originally Posted by mjslakeridge View Post
Wow, that is great news! Talk about great customer service after having the guitar all those years.
Yeah, kind of goes a long way towards restoring my faith in humanity...

T
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  #23  
Old 10-30-2017, 10:02 AM
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Default Gently Weeping For My Guitar
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Originally Posted by Muddy-T View Post
Well what do you know? First thing Monday morning I got a reply from Japan with many apologies and an offer to have the guitar repaired at no cost. No questions asked.

I did not expect that.

Amazing and wonderful news
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  #24  
Old 10-30-2017, 10:14 AM
amagras amagras is offline
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Default Re: Gently Weeping For My Guitar
That's great! Looking at Takas right now and very happy for you Muddy-T!
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  #25  
Old 10-30-2017, 07:43 PM
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Default Re: Gently Weeping For My Guitar
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Amazing and wonderful news
My sentiments exactly Daniel.


Quote:
Originally Posted by Andrei
That's great! ... very happy for you Muddy-T!
Yes it is Andrei, and thank you.


I'll let you kids know how this all works out.


T
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  #26  
Old 11-01-2017, 04:54 AM
musicman691 musicman691 is offline
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Default Re: Gently Weeping For My Guitar
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Originally Posted by Muddy-T View Post
Well what do you know? First thing Monday morning I got a reply from Japan with many apologies and an offer to have the guitar repaired at no cost. No questions asked.

I did not expect that.

I will have to work out some details with the regional distributor. I'll keep you guys posted.

T
This great news indeed. Hopefully it all works out for you as there's darned few companies that will do what Takamine is doing for you.
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  #27  
Old 11-01-2017, 04:56 PM
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Default Re: Gently Weeping For My Guitar
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This great news indeed. Hopefully it all works out for you as there's darned few companies that will do what Takamine is doing for you.
At the risk of sounding cynical, so far they haven't really done anything yet of course.

I'm guessing head office in Japan will drop this on the desk of the regional distributor and ask them to work something out.

At this point there's no telling if the distributor is as eager to respond as the guy who answered my mail was...

T
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