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  #1  
Old 03-12-2019, 04:32 AM
HiLoc HiLoc is offline
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Default HDX nightmare


From the time I've moved from HD3 to HDX 1 it getting worst and worst
I'm on PT10 OSX 10.8.5
From a certain point the crash are regular whatever I do.
I open my session and
I miss output (desactivate)
Crash
When I want to import session datas
When I want to edit a plugin
Etc Etc

CAN'T WORK LIKE THAT
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  #2  
Old 03-12-2019, 08:39 AM
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TOM@METRO TOM@METRO is offline
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Default Re: HDX nightmare

Have you looked into the possibility that plug-ins could be the culprit here?
If not, then try moving all but Avid plug-ins from the Plugins folder and see if it helps.
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  #3  
Old 03-12-2019, 03:18 PM
Darryl Ramm Darryl Ramm is online now
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Default Re: HDX nightmare

You can also try running with Built-In Audio as the playback engine and seeing if you can get crashes to happen there as well, that will help show if HDX (or the HDX side of plugin processing is an issue or not).

There is lots of other standard troubleshooting to do, starting with trashing prefs and testing with a new empty session, start at the "Help Us Help You" up top of each DUC web page. You may have tried all that, but we can't guess.

If you want more help here it would help if you reported the exact AAE error message, or whatever else is happening.
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  #4  
Old 03-13-2019, 08:49 AM
HiLoc HiLoc is offline
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Default Re: HDX nightmare

I've re-install PT 10.3.10 "Pro_Tools_10_3_10_Mac_84129" for HDX
Restart PT with the basics plug-ins = OK
Then add one by one until I add Steven Slate VMR.... then crash, after I found earlier version on them site install it = no change = crash
I have a support ticket at Slate but they can't help a lot for the moment
They have the list of all version I've used.
I check the driver version it's "HD_Driver_11_3_1_Mac_84149"

PS: I'm on PT from the Nubus Mac system V3
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[FONT="Comic Sans MS"][B][COLOR="SlateGray"]Mac Pro Dual 6 Core Intel Xeon @ 3.46 GHz, 48Go RAM, OS 10.8.5, HDX Protools HD 10.3.10
1 x HD I/O + 1 x 192

Last edited by HiLoc; 03-13-2019 at 09:21 AM.
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  #5  
Old 03-13-2019, 09:07 AM
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Default Re: HDX nightmare

I can only speak for our studio, but removing all Slate has helped significantly with stability here.
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Formerly hobotom

Pro Tools Ultimate 2019.5 HDX
HD Omni and 192 I/Os
Windows 10
Intel Hexcore i7
All Samsung Pro SSDs
Ampex MM1200 2" 24 trk tape
Outboard: UREI, Eventide, Lexicon, Yamaha, TC Electronics, Orban, ART, EchoAudio, Dolby, Hughes, API, Neve, Audio Arts, BBE, Aphex, Berringer, MOTU, dbx, Allison, etc.
Plug-ins: Too many to talk about.

www.metrostudios.com
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  #6  
Old 03-13-2019, 12:52 PM
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Southsidemusic Southsidemusic is offline
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Default Re: HDX nightmare

Quote:
Originally Posted by TOM@METRO View Post
I can only speak for our studio, but removing all Slate has helped significantly with stability here.
Thats weird ss we use the Everything Bundle on ALL our sessions and the Slate stuff works great here. Yes we are Macs only here. Maybe that is a reason why we afe all good and some windows users I seen have issues ?!
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Old 03-20-2019, 11:45 AM
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Default Re: HDX nightmare

Os 10.8.5
Pts 10.3.10
HD 11 driver?
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Old 04-01-2019, 03:39 PM
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Chief Technician Chief Technician is offline
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Exclamation Re: HDX nightmare

Quote:
Originally Posted by DetroitT View Post
Os 10.8.5
Pts 10.3.10
HD 11 driver?
Agreed. My memory is that the v10 installer includes the driver. The driver install was separate beginning with v11.
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