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#1
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Upgrade plan expired
Hi all,
The other day, it appeared that I'm running a version of Pro Tools that is too old for my operating system (high sierra). I went into avid.com to download PT 12.8.2, but then I discovered that my annual upgrade plan was expired because my payment information was out-of-date. I updated the information but I still can't find a newer version than 12.7.1 among my download links under "My products and subscriptions". Maybe I need to manually renew the plan? I checked on options for that and then I saw that a plan now will cost around 270/year. Since I only paid 89/year before, I wonder if this is correct or if I'm doing something wrong here. Thanks in advance for your help! Best, Niklas |
#2
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Re: Upgrade plan expired
As you let your plan lapse the reinstatement is 270 and after a year it will be 90+ whatever the conversion plus tax will be in SEK.
If you want any version over the 12.7 version you need to renew and pay the 270 euro.
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Best Regards Christopher #thestruggleisreal South Side Music Group WEBHOME |
#3
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Re: Upgrade plan expired
Hi and thank you for your information!
Best, Niklas |
#4
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Re: Upgrade plan expired
How long time lapsed between you paid and when you stopped? If 30days or less I think there is a grace period so if it was no more than 30 days you might be eligeble for the 90 option.
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Best Regards Christopher #thestruggleisreal South Side Music Group WEBHOME |
#5
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Re: Upgrade plan expired
Quote:
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