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Avid Pro Audio CommunityHow to Join & Post • Community Terms of Use • Help Us Help YouKnowledge Base Search • Community Search • Learn & Support |
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#1
09-29-2018, 03:55 PM
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Plug In Black Screen
Good day to you all. I'm struggling with my Addictive Drums 1 plug in. I just downloaded the Latest Pro Tools 2018.7.0 update, Pro Tools recognized the plug and it appears on my instrument inserts, however when I select it the Window is pitch black (like in the picture attached) Also I have tried to open previous sessions where i used the plug in and it won't work. I have tried contacting the team over at XLN Audio, but they don't seem to see a problem regarding their software.
I appreciate your help. Pro Tools 2018.7.0 iMac 2010 OS High Sierra 10.13.6 
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#2
09-29-2018, 03:56 PM
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Re: Plug In Black Screen
Update your graphic driver if that's an option.
__________________
Dell XPS 8700. Intel Core i7-4770 CPU @ 3.40GHz. RAM: 16GB. Windows 10 Home x64. NVIDIA GeForce GTX 645. NI Komplete Audio 6. Pro Tools Software 2019 amagrasmusic.com
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#4
09-29-2018, 04:03 PM
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Re: Plug In Black Screen
You might have to search that on Google because I use Windows
__________________
Dell XPS 8700. Intel Core i7-4770 CPU @ 3.40GHz. RAM: 16GB. Windows 10 Home x64. NVIDIA GeForce GTX 645. NI Komplete Audio 6. Pro Tools Software 2019 amagrasmusic.com
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#6
09-29-2018, 04:28 PM
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Re: Plug In Black Screen
Then read this introductory thread and post all the info asked, I'm sure the folks here will do the best to help.
https://r.tapatalk.com/shareLink?url...1&share_type=t
__________________
Dell XPS 8700. Intel Core i7-4770 CPU @ 3.40GHz. RAM: 16GB. Windows 10 Home x64. NVIDIA GeForce GTX 645. NI Komplete Audio 6. Pro Tools Software 2019 amagrasmusic.com
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#7
09-29-2018, 06:40 PM
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Re: Plug In Black Screen
And reach out to XLN for support/help. It may be as simple as some setting, or you might need to update Addictive Drums to the newer version 2
__________________
HP Z4 workstation, Mbox Studio https://www.facebook.com/search/top/...0sound%20works The better I drink, the more I mix  BTW, my name is Dave, but most people call me.........................Dave
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#8
09-29-2018, 08:07 PM
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Re: Plug In Black Screen
Reinstall Addictive Drums.
The graphic framework they use was most likely broken when you did the update. This has happened before with other plugins. A reinstall fixes this (you don't have to reinstall the content though.)
__________________
Pro Tools Ult 2024.3.1, HDX 2, MTRX/SPQ, RME BBF Pro + MADIface Pro • S1 x 2, Fire Max11 x 2, Dock, iPad Air5 • Mac Mini 14,12, 12 core, macOS 13.6.6 • RAM 32GB, SSD 4TB, GPU 19 core • QNAP TVS-872XT 148TB TB3
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#9
05-13-2019, 09:58 AM
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Re: Plug In Black Screen
Quote:
I'm having the same issue on my new Mac. And it seems like XLN audio doesn't have an upgrade from version 1 to 2 anymore.
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Retina Macbook Pro 2.3 GHz i7 8 GB RAM, OS 10.8.2, Apogee Duet 2, PT 10.3.2 and a bunch of Lacie D2 Quadras.
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