Glitch problems with PT10.3

[Mykul0rr]

Hi,

Still having real glitchy problems with PT 10.3

Basically, I have a strong feeling its all centred around Services running in the background.

Each time I try and load an fx, rtas, aax or switch tracks, it sounds like the buffer is locking and these stuttering sounds are occurring.

I have switched off and followed all optimisation checks per the readme, but the problem persists.

I know I have no issues when running other audio software such as Ableton Live8.

I know I have more than enough ram and the processor is very capable.

Any wise heads willing to assist?

Cheers

Michael


Here's the Sandra:


SiSoftware Sandra

ID
Host Name : Michael-PC
Workgroup : WORKGROUP

Computer
Model : OEM System Product Name
Serial Number : System Ser**********
Chassis : Desktop
Mainboard : ASUS P7F-C Series
Serial Number : 1112084********
BIOS : AMI (OEM) 0502 09/24/2010
Total Memory : 16GB DIMM DDR3

Processors
Processor : Intel(R) Xeon(R) CPU X3470 @ 2.93GHz (4C 8T 3GHz/3.59GHz, 2.4GHz IMC, 4x 256kB L2, 8MB L3)
Socket/Slot : FC LGA1156

Chipset
Memory Controller : ASUS Core (Clarksfield/Lynnfield) DMI 2x 2.4GHz (4.79GHz)
Memory Controller : Intel Xeon (Lynnfield) UnCore 2x 2.4GHz (4.79GHz), 2x 8GB DIMM DDR3 1.33GHz 128-bit

Memory Module(s)
Memory Module : Samsung M378B5273CH0-CH9 4GB DIMM DDR3 PC3-10700U DDR3-1334 (9-9-9-25 4-34-10-5)
Memory Module : Samsung M378B5273CH0-CH9 4GB DIMM DDR3 PC3-10700U DDR3-1334 (9-9-9-25 4-34-10-5)
Memory Module : Samsung M378B5273CH0-CH9 4GB DIMM DDR3 PC3-10700U DDR3-1334 (9-9-9-25 4-34-10-5)
Memory Module : Samsung M378B5273CH0-CH9 4GB DIMM DDR3 PC3-10700U DDR3-1334 (9-9-9-25 4-34-10-5)

Video System
Monitor/Panel : LG L222W (1680x1050, 22.0")
Monitor/Panel : LG L222W (1680x1050, 22.0")
Video Adapter : NVIDIA GeForce 9600 GT (64 SM4.0 1.63GHz, 512MB DDR3 1.8GHz 256-bit, PCIe 2.00 x16)
Video Adapter : NVIDIA GeForce 9600 GT (64 SM4.0 1.63GHz, 512MB DDR3 1.8GHz 256-bit, PCIe 2.00 x16)

Graphics Processor
OpenCL GP Processor : NVIDIA GeForce 9600 GT (64SP 8C 1.63GHz, 512MB DDR3 1.8GHz 256-bit)
Compute Shader Processor : NVIDIA GeForce 9600 GT (64SP 1.63GHz, 512MB DDR3 1.8GHz 256-bit)
CUDA GP Processor : NVIDIA GeForce 9600 GT (64SP 8C 1.63GHz, 512MB DDR3 1.8GHz 256-bit)

Storage Devices
WDC WD10EALX-009BA0 (1TB, SATA600, 3.5", 7200rpm, 32MB Cache) : 932GB (C:) (E:)
SAMSUNG HD103UJ (1TB, SATA300, 3.5", 7200rpm, 32MB Cache) : 932GB (D:) (F:)
WIBU - CodeMeter-Stick (41.2MB, USB1) : 39MB (H:)
Generic USB SD Reader (USB1) : N/A (J:)
Generic USB CF Reader (USB1) : N/A (K:)
Generic USB SM Reader (USB1) : N/A (L:)
Generic USB MS Reader (USB1) : N/A (M:)
ATAPI iHAS122 (SATA150, DVD+-RW, CD-RW, 2MB Cache) : N/A (G:)

Logical Storage Devices
System Reserved : 100MB (NTFS)
Backup (D:) : 466GB (NTFS) @ SAMSUNG HD103UJ (1TB, SATA300, 3.5", 7200rpm, 32MB Cache)
CODEMETER (H:) : 39MB (FAT32) @ WIBU - CodeMeter-Stick (41.2MB, USB1)
Hard Disk (C:) : 488GB (NTFS) @ WDC WD10EALX-009BA0 (1TB, SATA600, 3.5", 7200rpm, 32MB Cache)
Photos (E:) : 443GB (NTFS) @ WDC WD10EALX-009BA0 (1TB, SATA600, 3.5", 7200rpm, 32MB Cache)
Audio (F:) : 466GB (NTFS) @ SAMSUNG HD103UJ (1TB, SATA300, 3.5", 7200rpm, 32MB Cache)
Removable Drive (J:) : N/A @ Generic USB SD Reader (USB1)
Removable Drive (K:) : N/A @ Generic USB CF Reader (USB1)
Removable Drive (L:) : N/A @ Generic USB SM Reader (USB1)
Removable Drive (M:) : N/A @ Generic USB MS Reader (USB1)
Optical Drive (G:) : N/A @ ATAPI iHAS122 (SATA150, DVD+-RW, CD-RW, 2MB Cache)

Peripherals
LPC Hub Controller 1 : ASUS 3420 LPC Interface Controller
LPC Legacy Controller 1 : T0 B3-55
Serial Port(s) : 2
Disk Controller : ASUS P55/PM55/3400 4 port SATA IDE Controller
Disk Controller : ASUS P55/PM55/3400 2 port SATA IDE Controller
USB Controller 1 : ASUS P55/PM55/3400 USB2 Enhanced Host Controller
USB Controller 2 : ASUS P55/PM55/3400 USB2 Enhanced Host Controller
USB Controller 3 : NEC Renesas Electronics USB 3.0 Host Controller
FireWire/1394 Controller 1 : VIA VT6306 VIA Fire II IEEE-1394 OHCI Link Layer Controller
SMBus/i2c Controller 1 : Intel ICH SMBus

Printers and Faxes
Printer : Microsoft XPS Document Writer (600x600, Colour)
Printer : KODAK ESP C315 AiO XPS (600x600, USB, Colour)
Fax : Microsoft Shared Fax Driver (200x200)
Printer : Adobe PDF Converter (4000x4000, Colour)

Peripherals

Network Services
Network Adapter : Marvell Yukon 88E8056 PCI-E Gigabit Ethernet Controller (Ethernet, 100Mbps)

Operating System
Windows System : Microsoft Windows 7 Ultimate 6.01.7601 (Service Pack 1)
Platform Compliance : x64

Windows Experience Index
Current System : 5.9

[cwsand]

You might try running msconfig to disable all startup programs, except for the Avid ones of course, and see if the problem persists. If not, you could enable the startup programs one by one and see what's causing the conflict.

[albee1952]

FireWire/1394 Controller 1 : VIA VT6306 VIA Fire II IEEE-1394 OHCI Link Layer Controller

How confident are you that this FW controller is compatible? TI chipsets are preferred

[Mykul0rr]

Hi,

Thanks for helping...

I have turned off all start up progs, did that as part of the optimisation. But, will recheck to ensure.

Firewire - I only use this to capture video, running it with Adobe etc...
How would this peripheral impact with PT? Interested to know your logic etc...

However, when I was running PT 8 ( I upgraded straight to 10 ) had no glitches at all, it was on the same machine. But, my instincts are still pointing to Win7 upgrades, Macafee Antivirus and some essential background services.

BTW I am running win7 under XP ( no themes etc..)

Regards

[dave911]

Did you try turning off Adv. C-States, Turboboost etc. in BIOS/ UEFI ?

[albee1952]

If you are not using the FW connection with Pro Tools, then it likely isn't an issue. I would disable MacAfee and see if it helps(especially if you did not have that when you were running LE8).

[Mykul0rr]

Hi,

Just a word of thanks so far to the guys who are trying to help, really appreciate it!

Well, first of all this is what I have done:

1. Tried turning off hyperthreading - was distrastrous! Put it back on.
2. Turned off turbo boost and C settings.
Improved, but still twitching and CPU was up and down like a whore's knickers.
3. Turned off a few additional services and got the active processes down to about 45. Improved a bit more.
4. Now have it running on only 6 processors - dramatically improved.
Turned alot of tracks to inactive, improved it again.

Now, my only concern is workability.
With the spec I have, this should take alot of processing, so I really cannot understand it.

Tried removing and reloading ilok, and this is causing a problem.
Ilok helper will not work, keeps crashing when trying to interface even if I run with Active X filter turned off via IE 32bit.

Will ilok cause all this twitching and glitching?

Michael

[albee1952]

The iLok should not be the issue, but have you disabled MacAfee yet?

[dave911]

The DPC latency checked here will give some info on system responsiveness.

I don't know if there are any issues with running XEON processors.

I'm not a fan of MacAfee, it's the only anit-virus I've had trouble with removing over the last few years.
Also, the former owner appears to be completly insane


http://www.thesycon.de/deu/latency_check.shtml

[Mykul0rr]

Hi,

Xeon's are the preferred processor re; Avid.

Is there a virus protection that you would recommend with Protools?