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#1
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Lost MP9 disc
I lost my installation disc for Pro tools M-powered 9, Could someone please inform me on how to replace this disc or where I can find a download? thank you
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#2
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Re: Lost MP9 disc
If you registered it, I think you should be able to download it from the AVID download center:http://www.avid.com/US/support/downloads
Joel
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#3
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Re: Lost MP9 disc
Thanks for the response Joel. I have registered it but pro tools doesn't appear on that downloads page
it also says Quote:
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#4
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Re: Lost MP9 disc
Ok, that was no help either, I have tried emailing [email protected]
and I am still waiting on a reply. |
#5
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Re: Lost MP9 disc
So one question - did you register the product?
B/c Joel is right you should be able to download it right now if you did register I just checked the avid store and they are not selling replacement disks for MP9 Anyway if u can't log into ur account you might try eBay
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Daniel HDX - PT12.5.1 - HD I/O 16x8x8 Win10-Pro (v1709)- 6 Core i7-6850k - ASUS X99 Deluxe ii D-Command Main Unit - 'Ole Blue http://www.sknoteaudio.com/ plugins rock and are affordable. |
#6
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Re: Lost MP9 disc
If you bought on the store then you should be able to enter your My Account at account.avid.com and snag it. Email me off forum and I can check for you.
Marianna
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Marianna Montague Sr. Dir. CX and Community | Customer Advocate [email protected] cell +1 (813) 493-6800 AOL IM avidmarianna Twitter Avidmarianna We're Avid. Learn more at www.avid.com |
#7
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Re: Lost MP9 disc
Quote:
I can log in. I entered the details printed on the yellow card the came with my MP9 on this page http://www.avid.com/US/support/register/audio and it says it's registered, I double checked it. This is what's displayed on the download center for me unless, pro tools is listed under a different name? |
#8
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Re: Lost MP9 disc
This may or may not apply. Have you tried scrolling W A Y down the page? When I went looking for my stuff I had to scroll way down.
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Scott Formerly Hobo Wan Kenobi Core 2 Specs Page ASUS P6T6 Revolution | i7 930 | 12GB OCZ DDR3 1600 7-7-7-20 | PTLE 10 | CPTK | 003 | Presonus D8 | 11Rack | Alesis AI3 | Presonus HP60 | Mercury + Studio Classics | Sound Toys | MasseyPack | Axiom61 | MAudio Keystation Pro 88 |
#9
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Re: Lost MP9 disc
Hamlet -
That is the Pro Video Download Center you are accessing. Bruce also checked and you bought a boxed version and not a store download. So... No download would be in your avid account. You need to contact Avid Support to have them send them a download link. PT LE and HD customers can order a replacement DVD on the Avid store, but not M-Powered. Marianna
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Marianna Montague Sr. Dir. CX and Community | Customer Advocate [email protected] cell +1 (813) 493-6800 AOL IM avidmarianna Twitter Avidmarianna We're Avid. Learn more at www.avid.com |
#10
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Re: Lost MP9 disc
Quote:
Does this mean I have to spend €36.00 to buy a support code? |
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