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#1
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Please Help!! [ProTools 8 LE Installation Error]
I've just received my mbox+Pro tools LE 8 and trying to install the software on a Windows XP sp2 with no luck! the following error takes place 1/4 way thru the installation...
Feature: Documentation Component: Documentation - LE Hardware File: H:\protoo-6\data2.cab Error: Data error (cyclic redudancy check) Is there a fix on this or what am I supposed to do? I plan to call support tomorow but i dont understand what could be causing this, the cd is brand new.. my optical drive recogizes any cd i've tried except proo tools. PS to the staff: That support page there on digi very confusing... it's faster for me to call then try to find the contact form on the support page :) |
#2
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Re: Please Help!! [ProTools 8 LE Installation Error]
There have been DVDs from AVID that have been less than forgiving on some readers. Try copying the DVD to a hard drive and installing from there.
__________________
~ tom thomas Formerly hobotom Pro Tools Ultimate 2024 HDX Hybrid HD Omni and 192 I/Os Windows 10 Intel Hexcore i7 All Samsung Pro SSDs Ampex MM1200 2" 24 trk tape Outboard: UREI, Eventide, Lexicon, Yamaha, TC Electronics, Orban, ART, EchoAudio, Dolby, Hughes, API, Neve, Audio Arts, BBE, Aphex, Berringer, MOTU, dbx, Allison, etc. Plug-ins: Too many to talk about. www.metrostudios.com |
#3
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Re: Please Help!! [ProTools 8 LE Installation Error]
Hello,
I tried that and i got an error trying to move data2.cab than the transfer stops... |
#4
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Re: Please Help!! [ProTools 8 LE Installation Error]
We couldn't find registration under the email address in your DUC profile.
You can find our contact info at: www.digidesign.com/contact > click Technical Support www.avid.com > click Support then Digidesign (you can also start a Case in our Support Center on this page) |
#5
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Re: Please Help!! [ProTools 8 LE Installation Error]
Quote:
Hello, i've purchased my mbox+protools from MusiciansFriend.Com. ProTools wasn't purchased from the digi website. But i still get some support no? The reason why you can't find my registration e-mail it's because i registered under another e-mail address because i never got my registration confirmation e-mail on my comcast.net e-mail. So i used my gmail account and i got it there i dont what's up with that. Thank You for your help |
#6
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Re: Please Help!! [ProTools 8 LE Installation Error]
Hello,
I'm wondering where the digi design officies are, because i just called support and they said "We're currently closed - Our Office Ours are Monday Thru Thursday 8:00am-5:00pm" i'm not sure if there is a time difference, i am in the east coast. But i will try calling later again... Time Now: 9:15am |
#7
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Re: Please Help!! [ProTools 8 LE Installation Error]
I'm asumin you guys are located in California, so i will try back around 11 :)
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#8
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Re: Please Help!! [ProTools 8 LE Installation SOLVED]
Okay,
After being on hold for 2 and a half hours on the digidesign support line the guy just sent me an e-mail with a link where i downloaded the new version of protools and the installation was a charm. Thank You |
#9
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Re: Please Help!! [ProTools 8 LE Installation Error]
Quote:
i just bought pro tools 8 m-powered and having the same problem! i get the transfer error like above and now the cd wont even install at all. |
#10
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Re: Please Help!! [ProTools 8 LE Installation Error]
finally got it to work and everything is up and running.
__________________
Toshiba Satellite Laptop 1.8ghz Pentium Dual Core Vista Home Premium 32bit SP2 M-Audio Transit Pro Tools 8 M-Powered |
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