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#31
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Re: ERXP FW Installer Problems.
BTW, I contacted Tech Support and they asked me to uninstall PT 8.0.1 which came with the original 11R packaging. They provided me 8.0.3 which after install was updated to 8.0.5 together with all 11R drivers. No change, no solution. Anyone who can help I would be greatly appreciative.
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#32
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Re: ERXP FW Installer Problems.
Quote:
I did not say to install IE8, just uninstall IE9. Downloading another browser will not change anything, you must uninstall IE9 if you have it. And IE8 does run on Windows 7 x86 and x64 and Windows 7 SP1 x86 and x64 just fine
__________________
Brian Windows 11 Pro | macOS 12 Pro Tools 2022 benonistudio.com Youtube Channel - benonistudio Plugin Deals @benonistudio |
#33
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Re: ERXP FW Installer Problems.
Yes, I had uninstall IE9. I use Firefox
IE 8 is not available any longer for W7. Do you know where I may download it? |
#34
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Re: ERXP FW Installer Problems.
Quote:
If you have another PC, and have not yet typed in the Serial Number, then try running the ERXP on another PC, just know that the ERXP Firmware updater will be locked to that PC, however once the firmware is updated to 2.0.1 you will never need to run the ERXP firmware updater again.
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Brian Windows 11 Pro | macOS 12 Pro Tools 2022 benonistudio.com Youtube Channel - benonistudio Plugin Deals @benonistudio |
#35
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Re: ERXP FW Installer Problems.
Thanks to everyone who commented. Your kindness and willingness to serve others at this forum is admirable. Benoni... THANK YOU!
Tech Support helped. It was decided that my PC permissions had been corrupted. Therefore they provided me another System ID and Serial and I did the upgrade at another PC at home. It is important for all to know that one mus uninstall IE9 and run as administrator. |
#36
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Re: ERXP FW Installer Problems.
I have the exact same problem as L3V17e. Now I'm stuck with an activated key on a non-working computer.
I have W7 32bit, and I uninstalled IE9. The installation worked on WinXP but since my key is already activated, I couldn't go through the firmware upgrade... I lost so much time already on it Who should I contact? https://www.avid.com/US/support webpage is so confusing and does not give any direct link to real support. I hope that you can help me! Cheers! |
#37
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Re: ERXP FW Installer Problems.
Quote:
What Firmware is currently on your 11R? How did you uninstall IE9? Did you run the ERXP installer (both parts) with Run As Admin? Are you connected to the internet? Do you have the latest Drivers for the 11R? Have you upgraded to PT 8.0.5 LE yet?
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Brian Windows 11 Pro | macOS 12 Pro Tools 2022 benonistudio.com Youtube Channel - benonistudio Plugin Deals @benonistudio |
#38
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Re: ERXP FW Installer Problems.
Quote:
My 11R runs with firmware v1.03. I uninstalled IE9 through the windows contorl panel. I ran both ERXP installer in Admin. (To upgrade the FW, I even tried compatibilty mode, which miserably failed) I am connected to internet and have the lastest windows driver (1.0.8). I also upgraded to PT 8.0.5 LE. I'm running out of ideas :-( |
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