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  #1  
Old 04-22-2016, 02:17 AM
kobi_dog kobi_dog is offline
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Default stuck with 12.5 do i still get cloud?

hi all, just wondering if when my plan finishes ($99 p.a.) and i think i understand this all correctly. that when i stop my annual plan that i will be stuck on the last version, lets say it's 12.5 with cloud collaboration, plan finished. now have 12.5 no subscription. Will i still be able to access cloud collaboration? kobi.
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Old 04-22-2016, 02:21 AM
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JFreak JFreak is offline
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Default Re: stuck with 12.5 do i still get cloud?

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Originally Posted by kobi_dog View Post
hi all, just wondering if when my plan finishes ($99 p.a.) and i think i understand this all correctly. that when i stop my annual plan that i will be stuck on the last version, lets say it's 12.5 with cloud collaboration, plan finished. now have 12.5 no subscription. Will i still be able to access cloud collaboration? kobi.
I think in its basic form (3 projects 500 megabytes) that is always available to everyone running 12.5 or later, and all PT1st users.
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Old 04-22-2016, 05:06 PM
tundra tundra is offline
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Default Re: stuck with 12.5 do i still get cloud?

I have 12.5 and no cloud storage...

so that may not be true.
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Old 04-22-2016, 06:13 PM
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DigiTechSupt DigiTechSupt is offline
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Default Re: stuck with 12.5 do i still get cloud?

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Originally Posted by tundra View Post
I have 12.5 and no cloud storage...

so that may not be true.
Hello tundra,

You have an Academic copy which appears to be affected by the issue in this thread. Please start a support case as directed in the last post there...

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Originally Posted by DigiTechSupt View Post
If you believe that your account is not showing the correct product, please check your original date of purchase to see when that ends. If there was a version of Pro Tools released within that term that is not reflected in your Avid account please start a case at http://avid.force.com/Support/RegistrationCaseCreation with all relevant information so that Avid CS can help.

Best regards,
JC
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  #5  
Old 04-25-2016, 08:59 AM
tundra tundra is offline
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Default Re: stuck with 12.5 do i still get cloud?

Thanks. I might look into that.. Honestly I was just interested in seeing how it worked.

I am not interested in upgrading or giving any more money to Avid... I paid 500-600 dollars for an upgrade to 11. Because at the time my EDU version was not upgrading... and then it did... so yah.
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