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Old 10-04-2014, 05:11 PM
Skar Skar is offline
Join Date: Oct 2014
Location: FRANCE
Posts: 1
Default Ilok Problem


I have just activated my Pro Tools Express that came with the M-Audio M-track Quad audio interface.

Everything seems to be working good when I open it (Ilok works too). But then it randomly says "Ilok authorisation missing for Pro Tools 10". Pro Tools 10?! It's not even installed on my computer! It is brand new and the only avid software installed is Pro Tools Express.

Help please
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Old 10-09-2014, 05:37 PM
jbrown7282 jbrown7282 is offline
Join Date: Sep 2011
Location: United States
Posts: 195
Default Re: Ilok Problem

Thats strange..... Did you by chance ever install a Demo of PT 10???

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Old 10-09-2014, 06:26 PM
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DigiTechSupt DigiTechSupt is offline
Join Date: Jan 2000
Location: Worldwide
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Default Re: Ilok Problem

Hello Skar and welcome to the Community.

Pro Tools Express is v10.x, so that error actually sounds correct (as far as the version number). I believe you should have a license bundle (with 2 licenses) for the Akai version of Pro Tools Express - check this in iLok License Manager.

The Akai version of Pro Tools Express is actually supported by InMusic, from the Pro Tools Express FAQ:
Support and downloads for all of the Pro Tools Express software included with the InMusic Brands M-Audio and Akai interfaces is provided by InMusic, not by Avid. You can get downloads and help from their website here:
Installing and Authorizing Avid Pro Tools Express

On the M-Audio website, you can also find some technical help with this Knowledge Base article:
M-Audio M-Track - Setup with Pro Tools Express
Hope this helps,
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