Pro Tools First Strange Error Message

[asimmd]

I have just installed PTF without problems.Now when I try to create anything I get the message

Maximum number of projects has been reached for this account.
Existing projects can be deleted from the dashboard.

Problem is the dashboard is empty and it says projects 0/3

Any ideas please.

[DigiTechSupt]

Originally Posted by asimmd

I have just installed PTF without problems.Now when I try to create anything I get the message

Maximum number of projects has been reached for this account.
Existing projects can be deleted from the dashboard.

Problem is the dashboard is empty and it says projects 0/3

Any ideas please.

Hi asimmd,

Is the Email you used to register for Pro Tools First, the same Email you used for your account here in DUC? Can't seem to find any Avid Account under your current Email. Let us know.

Thanks,
TD

[asimmd]

My email addresses were not the same but they are now.
They begin awzp

Hope we can sort the problem out.

[asimmd]

This problem is now sorted.
I made my email addresses the same for my account and the forum
and this morning when I fired up Pro Tools it worked.

All I needed to do was sort out the audio driver and its looking good.

Alan