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  #1  
Old 08-02-2019, 06:46 AM
fredepanduro fredepanduro is offline
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Join Date: Aug 2012
Location: Denmark
Posts: 12
Default 19.7 S3 Channel 1 bug

Just installed the update and now the fader, solo, mute and select knobs the first channel on my S3 is broken.

Instead of controlling the channel assigned to the first fader, it now controls any other selected channel (fade, solo , mute, select and vca spill)

Its like S3 fader 1 becomes the "attentioned track".

If I turn off my Pro Tools Dock it all behaves normally again. So the issue is only when the dock is connected.

When I downgrade to 19.5.1 all is good, except my iPad app is the newest version and can't communicate with EuCon.. Is there a way to downgrade the iPad app as well?

Hope there will be a quick fix soon...

Best Regards
Frede Panduro (DK)
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Mac Mini 2018 - 3,2GHz I7 6-core, 32gb RAM,512gb SSD
OS X 10.14.4
Pro Tools Ultimate 2019.6
EuControl 2019.7
Apollo 8
UAD Satellite Quad + Eight Core
Avid S3 + Dock

Last edited by fredepanduro; 08-03-2019 at 05:15 AM.
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  #2  
Old 08-02-2019, 11:02 AM
SplitTheDifferenceAudio SplitTheDifferenceAudio is offline
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Join Date: May 2018
Location: Algonquin, IL
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Default Re: 19.7 S3 Channel 1 bug

I am having the same issue. Ch 1 fader on the S3 is basically an attentioned track even though it's assigned to auto assigned in eucontrol settings. I am also using the S3 with a dock connected.



Ron Cook
Split The Difference Audio
splitthedifferenceaudio.com
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  #3  
Old 08-02-2019, 12:20 PM
BScout BScout is offline
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Join Date: Mar 2007
Location: Los Angeles, CA
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Default Re: 19.7 S3 Channel 1 bug

Power cycle the S3 and see if the issue goes away (for good)
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Pro Tools Ult 2024.3.1, HDX 2, MTRX/SPQ, RME BBF Pro + MADIface ProS1 x 2, Fire Max11 x 2, Dock, iPad Air5 Mac Mini 14,12, 12 core, macOS 13.6.6RAM 32GB, SSD 4TB, GPU 19 coreQNAP TVS-872XT 148TB TB3
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  #4  
Old 08-02-2019, 02:52 PM
wh3music wh3music is offline
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Posts: 10
Default Re: 19.7 S3 Channel 1 bug

Same thing here. It's a pretty serious hinderance to my workflow.

I guess I'll downgrade to 19.5 until it's fixed and live without the iPad.

If anyone figures out a workaround, it'd be greatly appreciated!
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  #5  
Old 08-02-2019, 03:01 PM
wh3music wh3music is offline
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Default Re: 19.7 S3 Channel 1 bug

Same thing here. It's a pretty big hinderance to my workflow.

I guess I'll downgrade to 19.5 and see if that solves it, although I'm guessing I'll lose the iPad.

I hope this resolves itself soon.
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  #6  
Old 08-02-2019, 11:19 PM
Oggy Oggy is offline
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Location: Zagreb, Croatia
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Default Re: 19.7 S3 Channel 1 bug

Same issue here.
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  #7  
Old 08-03-2019, 01:48 AM
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Angel Xerran Angel Xerran is offline
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Default Re: 19.7 S3 Channel 1 bug

I'm having the same issue with Ch1 fader, plus when I try to write automation for my aux while on flip mode it writes volume automation instead.
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  #8  
Old 08-03-2019, 01:53 AM
Angel Xerran's Avatar
Angel Xerran Angel Xerran is offline
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Default Re: 19.7 S3 Channel 1 bug

I just downgraded back to EuControl 19.5.1, is there a way to downgrade the iPad app?
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  #9  
Old 08-04-2019, 11:24 PM
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BrianGasacao BrianGasacao is offline
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Location: Hayward, CA - USA
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Default Re: 19.7 S3 Channel 1 bug

Hi All, I have confirmed that I see this issue too. Can you pls try this work around?

In your 'My Surfaces' list, drag your Dock on top or in front of your S3. Functionality should return to normal.

Should appear as below:
PT | Dock
S3

Last edited by BrianGasacao; 08-04-2019 at 11:45 PM. Reason: To give clearer instruction.
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  #10  
Old 08-04-2019, 11:37 PM
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BrianGasacao BrianGasacao is offline
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Location: Hayward, CA - USA
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Default Re: 19.7 S3 Channel 1 bug

Quote:
Originally Posted by Angel Xerran View Post
I'm having the same issue with Ch1 fader, plus when I try to write automation for my aux while on flip mode it writes volume automation instead.
Switching the order in your 'My Surfaces' list should fix this issue too.
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