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  #1  
Old 09-20-2013, 03:22 AM
chaosmonkey chaosmonkey is offline
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Join Date: Oct 2012
Location: Manchester
Posts: 13
Default Pro Tools hangs after tabbing from other applications

My Mac and Pro Tools system has just developed an interesting new quirk.

It was all running fine until yesterday, then out of the blue, every time I tab from any other application to Pro Tools, I get the spinning beach ball of doom and Pro Tools hangs for around a minute. After that it works fine and as long as I don't tab away and back, Pro Tools continues to run smoothly. Tabbing between other applications causes no problems at all.

Yesterday I was running 10.3.4 HDX. Firstly I trashed all the preferences, no luck, then I did an uninstall/re-install and suddenly PT wouldn't even launch... So I downloaded and installed the update to 10.3.7 and thankfully that would at least open. However it now seems to take longer to boot up and still has the above problem.

I've repaired permissions on every disk I can, tried without network cables attached. Still the same issue.

Any advice and help would be gratefully received.

Mac OSX 10.7.5
Processor: 2 x 2.4Ghz Quad-Core Intel Xeon
Memory: 16GB 1066 MHz DDR3
Pro Tools HDX 10.3.7
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  #2  
Old 09-21-2013, 07:28 AM
Stig Eliassen's Avatar
Stig Eliassen Stig Eliassen is offline
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Location: Norway @ Studio Varmt & Trangt
Posts: 7,455
Default Re: Pro Tools hangs after tabbing from other applications

Here is a thread that might help you, starting at post #5
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Studio rig - Pro Tools|HDX 2018.7 | Logic Pro X.4.2 | Avid HD I/O (8x8x8) | 6-core 3.33 Westmere w/24GB RAM | OS 10.12.3 | D-Command ES | Eleven Rack | Vienna Ensemble Pro 5
Mobile rig - Macbook Pro i7 w/16GB RAM | UA Apollo 8p | Pro Tools|HD 2018.3 | Logic Pro X.4.2 | OS 10.12.6
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  #3  
Old 09-21-2013, 08:45 AM
Bill Denton Bill Denton is offline
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Location: Pittsburgh PA
Posts: 2,644
Default Re: Pro Tools hangs after tabbing from other applications

Pro Tools, and a good many other professional-level programs, are designed to run alone, i.e., with no other software running.

Consequently, the best advice you will receive is to not try to run other programs when Pro Tools is running.

That might not be what you want to hear, but that is what Pro Tools gives you. When you're using pro stuff you have to use it the way it was intended to be used...
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Note that all opinions, observations, whatever, in this post are mine, unless I'm being mean or am wrong, in which case it's somebody else's fault. I do not work for Avid (their loss)...my only relationship with Avid is that of a customer (when I'm not too poor to buy stuff, like now)...and that hot administrative assistant...that's more of a "thing" than a "relationship" (that should keep them guessing for a while...)

Just rockin'...what more is there?

Bill in Pittsburgh
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  #4  
Old 09-23-2013, 05:23 AM
chaosmonkey chaosmonkey is offline
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Join Date: Oct 2012
Location: Manchester
Posts: 13
Default Re: Pro Tools hangs after tabbing from other applications

OK, it appears to have righted itself... We were having a problem with our server at the time and I'd at first attributed it to that, because I'd had a similar problem at another facility where it would take a very long time to open sessions and I narrowed that down to a network issue; unplugging the network cable solved it.

That's what threw me this time because I went straight for the network cable, knowing we were having issues, but even disconnected from the network, the problem persisted.

However, on arriving this morning I was informed the network issues had been solved and lo and behold, no issues with Pro Tools at all.

PT Lover, thanks for the suggestions.

Bill, in a utopian world perhaps we'd have a separate machine for every task but unfortunately my bosses insist on me using my expensive and powerful mac for running multiple applications. The fools...

I need to have my email client and web browser open as well as being connected to the network to facilitate my daily work, and have done for several years across many different incarnations of PT and different configurations of macs.

What about running VIs in rewire? What about having software such as Source Connect running for a session? What about needing to keep an eye out for an important email or ftp transfer?

Maybe 10 years ago, with slower machines, such things were an issue, but in the real world I know of no one and no facility that I've worked with or in that doesn't use their PT computers for multi tasking.

This might not be what you want to hear, but a modern computer should be, and is capable of doing more than one thing.

All that being said, could maybe one of the Avid tech guys please answer why a blip in someone's network could cause such issues?
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