|
Avid Pro Audio CommunityHow to Join & Post • Community Terms of Use • Help Us Help YouKnowledge Base Search • Community Search • Learn & Support |
#1
|
|||
|
|||
How to switch on auto-renew?
Hi
I have "Pro Tools with Annual Upgrade Plan" (Perpetual Product). I manually renew it each year but have had problems with the web store and I want to move to auto renewal. However, the products page does not present an option/switch to enable/disable auto renewal. [I also have "Pro Tools | HD Annual Upgrade and Support Plan" (Perpetual Product) which does have the auto renew switch.] Is there some way to enable auto renew? Thanks Richard |
#2
|
||||
|
||||
Re: How to switch on auto-renew?
I believe auto-renewal is an option for products purchased from the Avid webstore. Customers that purchase from a reseller would typically go back to that same reseller to buy a renewal. Good news is that you can renew any time during the plan's term (up to 30 days after expiration). That adds a year to the end of the term so there's no loss in renewing early. Hope this helps.
__________________
• linkedin •
|
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Upgrade Plan did not auto renew, now expired | tpann | Licensing & Accounts | 2 | 01-11-2018 12:35 PM |
Auto-Renew not renewing .. | john1192 | Licensing & Accounts | 3 | 10-26-2017 07:51 AM |
To renew Pro Tools 12 Annual Upgrade Plan, click on Renew Support | unkJE | Pro Tools 12 | 0 | 03-30-2017 04:05 PM |
How to turn off auto renew for subscription plan? | risey | Licensing & Accounts | 3 | 06-27-2016 02:02 PM |
Auto switch plugins between native and DSP? | David Sandwisch | Windows | 6 | 07-16-2014 11:22 AM |